Bartender

Casa Monica Resort & Spa • Saint Augustine, FL

8d • Onsite

About The Position

The Bartender is responsible for setting up the bar, mixing and serving beverages for guests and servers, and maintaining the cleanliness and service of the bar area. The role supports quality service, guest satisfaction, and control of liquor inventory while following hotel standards and applicable liquor laws. The position is at Casa Monica Resort and Spa, Autograph Collection, in St. Augustine, Florida.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to communicate effectively both verbally and in writing with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Ability to understand and apply complex information and data from various sources.
• Ability to maintain confidentiality of information.
• Ability to stand for the entire shift.
• Able to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Flexible and long hours are sometimes required.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Maintain a warm, attentive, friendly, helpful, and courteous demeanor with guests, managers, and fellow employees.
• Set up the bar according to hotel standards and ensure guests are served promptly and efficiently.
• Prepare beverages and cocktails according to the hotel’s mixing and presentation standards.
• Serve guests’ beverage requirements in a friendly, courteous, and professional manner.
• Break down the bar after functions and store liquor, supplies, and equipment according to hotel standards.
• Follow all state liquor laws and prescribed procedures for serving liquor responsibly.
• Know hotel services and facilities.
• Abide by hotel policies and safety rules.
• Respond to guest problems, complaints, and accidents.
• Know fire exit and fire extinguisher locations and how to operate fire extinguishers.
• Keep the bar and service areas clean and tidy during service.
• Ensure overall guest satisfaction.
• Attend required hotel meetings and trainings.
• Maintain regular attendance, personal appearance, grooming, and compliance with uniform and nametag standards.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Anticipate, prevent, identify, and solve problems as needed.
• Cross-train in other hotel-related areas and maintain confidentiality of information.
• Show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty, personal, medical, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED