Bartender

Potomac Family Dining Group • Midlothian, VA

12d • Onsite

About The Position

The Bartender delivers food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role involves preparing and serving alcoholic and non-alcoholic beverages, assisting guests with food and drink choices, processing orders and payments, and maintaining the bar area. The bartender may occasionally serve guests in Carside To-Go and participates in local store marketing to help drive bar traffic and restaurant visits.

This position has no supervisory responsibility. It requires frequent mobility and standing, transporting service items, and working in conditions that may include wet floors, loud noises, a fast pace, and outdoor conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Must be at least 21 years old.
• Prior bar service experience.
• Friendly and engaging demeanor.
• Reading, writing, basic math, and verbal communication skills.
• Reliable transportation.
• Ability to build relationships and work as part of a team.
• Ability to follow manager instructions and guidance.
• Ability to communicate and behave professionally at all times.
• Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
• Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
• Ability to stand and exert fast-paced mobility for periods of up to four hours at a time.
• Good sense of balance and ability to reach, bend, stoop, and kneel, and frequently lift as much as 50 pounds.
• Frequent immersion of hands in water every five minutes throughout a shift.
• Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

• ServeSafe Alcohol Certification.
• Bilingual experience.
• High school degree or GED preferred.

Responsibilities

• Serve food and drinks to guests courteously and in a timely manner.
• Mix liquor, soda, water, fruit juice, and other ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
• Interact verbally with bar guests to create a friendly and upbeat experience.
• Greet guests, answer questions, and make suggestions regarding food and drinks.
• Complete assigned opening and closing side work.
• Slice fruit and vegetable garnishes for drinks.
• Present guest checks, make correct change, and complete necessary credit transactions.
• Process employee and manager food orders.
• Relay food orders to the kitchen using the point-of-sale computerized register system in a timely and accurate manner.
• Manage alcohol service according to applicable state and federal laws and regulations and company and brand policies.
• Participate in clearing and resetting the bar area.
• Occasionally serve guests in Carside To-Go.
• Maintain a clean and organized work area.
• Explain and demonstrate the use of Tabletop Electronic Devices to guests.
• Drive sales through suggestive selling, customer experience, and relationship building with customers and the community.
• Participate in Local Store Marketing to drive bar traffic and overall restaurant visits.
• Remove trash and garbage from the bar service area to the dumpster.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED