Bartender - Boston Logan Airport

Retail and Dining Positions • East Boston, MA

1d • Onsite

About The Position

At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences.

Requirements

• 1-year experience serving required.
• High School diploma or GED.
• Experience handling money and a point of sale system.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgement when dealing with customers and peers.
• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Ability to take direction and collaborate in a team environment.
• Positive interpersonal skills.
• Proficiency required in reading, writing, and mathematics, in English.
• Knowledge of federal, state, and local liquor laws.
• Ability to lift a minimum of 25 lbs., perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.

Nice To Haves

• ServSafe Certification or equivalent is preferred.
• TIPS Certification or equivalent is preferred.

Responsibilities

• Embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times.
• Embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers.
• Exceed First Class Service standards and behavior with every guest, business partner, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Treat guest and peers in accordance with the core values of the company and FEAST (Food, Excellence, Attitude, Service, Team).
• Warmly greet and acknowledge guests promptly.
• Present the menu, answers questions, and makes suggestions regarding food and service.
• Engage with guests in a friendly and professional manner. Create a lasting first and last impression.
• Observe guests to respond to any additional requests and determine when the meal has been completed.
• Totals bill accurately and accept payment following established guidelines.
• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items and desserts.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Works together with fellow employees and management to ensure that all guests have the best experience possible.
• Following our service standards which requires having a positive attitude and the ability to work well under pressure with cooks and other staff.
• Assume the role of a salesperson with a commitment to upsell, increase check average, compete in sales incentives, and promote the brand.
• Maintain a clean organized work environment.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Responds appropriately to guest concerns.
• Complete all side work duties which may include sweeping and mopping.
• Enthusiastically supports decisions once they have been made by management.
• Accountable for compliance with all local, state, federal laws, and regulations including those relating to food safety.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED