Bartender - The Grand Hotel

Xanterra Travel Collection•Tusayan, AZ

11h•Onsite

About The Position

Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests! We’re hiring a Bartender to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park!

Requirements

Must be at least 18 years of age or older to be able to legally serve and sell alcohol beverages in the state of Arizona.
Previous bartending experience with extensive knowledge of various types of beer, wine, applying and firmly enforcing State liquor laws and company policies with regard to alcohol service.
Strong guest service and interpersonal skills.
Ability to physically stand and walk for long periods of time.
Constantly: Stand, walk and lift/carry up to 10 lbs.
Frequently: reach outward, lift/carry up to 20 lbs., and push/pull up to 12 lbs.
Occasionally: Sit, reach outward & above shoulder, squat/kneel, bend, lift/carry up to 50 lbs., and push pull up to 100 lbs.

Responsibilities

Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
Provide prompt, efficient and courteous beverage service to guests ensuring proper mixology, portion control and content information to guests.
Practice full alcohol awareness as to the levels of guest alcohol consumption and make decisions as to continued service and consumption.
When necessary courteously and discreetly (as possible) cut-off guests from further service and consumption of alcoholic beverages.
Strictly enforce ID compliance to ensure legal age requirements for service and consumption are met.
Make sure bar operation is set up and ready to open on time.
Make sure bar operation makes “last call” and stops serving at the proper time.
Provide dining room service bar to Food & Beverage Servers for beverage orders.
Provide dining room service in the bar area.
Maintain sanitation standards for the bar area.
Perform side work for bar as assigned per shift including stocking of supplies.
Perform all cashier duties using the Micros system including; ringing up sales collecting cash, credit card, or room charge; tracking Server sales; making shift deposit.
Handle all guest complaints to best of ability and circumstance as necessary.
Adhere to all prescribed Company, statutory/regulatory policies, and procedures.
Other duties as assigned.