Bartender

Potomac Family Dining Group•Charles Town, WV

12d

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s standards for timeliness, accuracy, and guest service. The position prepares and serves alcoholic and non-alcoholic drinks, supports bar operations, processes orders and payments, and helps create a friendly, upbeat guest experience. Bartenders may occasionally be scheduled to serve guests in Carside To-Go. The role requires compliance with applicable alcohol-service laws and company policies, maintaining a clean and organized work area, and supporting sales and guest relationships through suggestive selling and local store marketing participation. No supervisory responsibility is assigned.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Must be able to speak clearly and listen attentively to guests and coworkers.
Physical ability to wipe down tables, table legs, and booth seats and pick up floor debris.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Mobility throughout the entire shift and ability to stand and move at a fast pace for periods of up to four hours.
Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
Good sense of balance and ability to reach, bend, stoop, and kneel; frequently lift up to 50 pounds.
Ability to immerse hands in water frequently, approximately every five minutes throughout a shift.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to bar guests courteously and in a timely manner.
Prepare alcoholic and non-alcoholic beverages by mixing ingredients according to Applebee’s standards.
Interact verbally with guests to create a friendly and upbeat experience; greet guests, answer questions, and make food and drink suggestions.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the computerized point-of-sale register system accurately and promptly.
Manage alcohol service in accordance with state and federal laws and regulations and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in Carside To-Go when scheduled.
Maintain a clean and organized work area and remove trash and garbage from the bar service area to the dumpster.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Drive sales through suggestive selling, deliver a strong guest experience, develop customer and community relationships, and participate in local store marketing to increase bar traffic and restaurant visits.