Peter Bs Bartender

PORTOLA HOTEL & SPA•Monterey, CA

4d•$19 - $25•Onsite

About The Position

The Peter B’s Bartenders are responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner while adhering to all health regulations and local liquor laws. Ensures exceptional guest service and creates an inviting atmosphere. Follows Portola Hotel and Spa’s brand standards of quality to ensure guest satisfaction.

Requirements

High School Diploma or equivalent – Required
California Food Handlers / ServSafe Certification – Required
State approved Certification Alcohol management - Required
Detail oriented and comfortable working in a fast-paced environment
Ability to solve problems quickly.
Basic computer and phone skills.
Minimum 6-months of Food & Beverage experience required

Nice To Haves

hospitality experience preferred
Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.
Have strong inter-personal skills and enjoy working in a team-environment and building great relationships with their coworkers.
Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
Must be effective at authentic listening skills to, understanding, and clarifying concerns raised by guests.

Responsibilities

Responsible for serving drinks to guests following standard recipes, policies and procedures
Responsible for serving guests while complying with a sequence of customer service standards to positively impact the guests’ experience
Ability to assume a pleasant and helpful attitude towards guests and fellow staff members
Recommend certain dishes, identify ingredients and explain how various items on the menu are prepared
Responsible for completing an accurate opening and closing inventory of product
Assure that all equipment is operable and clean
Responsible for arranging bottles to make and maintain an attractive display behind the bar
Responsible for checking identification of guests in order to verify age requirements for purchase of alcohol
Maintain cleanliness of bar and lobby tables utilizing sanitation procedures
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
Maintain sanitation, health and safety standards in work areas
Responsible for computing the cost of the meal and presenting the guest with the check; Accept payments and provide change as necessary
Comply with the Company’s standards of conduct
Complete food and beverage knowledge and be able to communicate in detail to guests
Knowledge of the entire hotel food & safety compliance procedures, hotel safety procedures to ensure the safety and security of our guests and employees.