Fine Dining Italian Restaurant - Bartender

Seminole Hard Rock Support Services•Coconut Creek, FL

2d•Onsite

About The Position

The Bartender's duties include mixing and serving alcoholic and non-alcoholic drinks to guests while maintaining the high standard of cleanliness of each bar area according to established policies. They will ensure a positive guest experience and interact and service guests in a cordial and gracious manner. This role is responsible for creating and ensuring a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused. The Bartender will treat Guests with a sense of caring and individuality while effectively identifying their specific needs, inform the Supervisor of Guest needs which may require special accommodations, and show special recognition of frequent Guests. They will maintain a safe, clean and comfortable environment for Guests at all times, consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return. The Bartender must present a neat, clean and well-groomed appearance at all times, maintain constant awareness of services, promotions, and events offered at the facility and inform Guests. They will handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility. The Bartender will promote positive public relations and create an enjoyable atmosphere for all, inspect and ensure a clean, safe working environment, and notify appropriate departments to handle deficient situations. They will maintain a professional and positive relationship with vendors, Guests and co-workers, and create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance. The Bartender must exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures, and demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns. The Bartender prepares all drinks in accordance with established recipes, serves guests and servers according to established policy, and is responsible for checks issued to him/her and acts as a cashier in front and service bars, except on casino floor. They are responsible for the receipt of monies and settlement of guest checks in accordance with all appropriate policies. The Bartender maintains a clean, safe, hazard-free work environment within area of responsibility, ensures a positive guest experience, and interacts and services guests in a cordial and gracious manner while being able to present a professional experience. They must exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures and demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.

Requirements

High school diploma or general education degree (GED) is required.
Certificate in Mixology is required.
Minimum of two (2) years in high volume bartending.
Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.

Nice To Haves

T.I.P.S. certification is preferred.
Sanitation certification is preferred.

Responsibilities

Mixes and serves alcoholic and non-alcoholic drinks to guests.
Maintains high standards of cleanliness of each bar area.
Ensures a positive guest experience.
Interacts and services guests in a cordial and gracious manner.
Creates and ensures a fun-filled, entertaining and exciting environment.
Treats Guests with a sense of caring and individuality while effectively identifying their specific needs.
Informs Supervisor of Guest needs which may require special accommodations.
Shows special recognition of frequent Guests.
Maintains a safe, clean and comfortable environment for Guests at all times.
Consistently welcomes Guests, thanks them for their patronage, seeks ways to make them comfortable and expresses the desire to have them return.
Presents a neat, clean and well-groomed appearance at all times.
Maintains constant awareness of services, promotions, and events offered at the facility and informs Guests.
Handles Team Member and Guest concerns/dissatisfaction and disputes timely and professionally.
Promotes positive public relations and creates an enjoyable atmosphere.
Inspects and ensures a clean, safe working environment, notifies appropriate departments to handle deficient situations.
Maintains a professional and positive relationship with vendors, Guests and co-workers.
Creates a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance.
Exhibits conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns.
Prepares all drinks in accordance with established recipes.
Serves guests and servers according to established policy.
Acts as a cashier in front and service bars, except on casino floor.
Responsible for the receipt of monies and settlement of guest checks.
Maintains a clean, safe, hazard-free work environment within area of responsibility.
Notifies management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.