Bartender - Casino Floor Bars

San Manuel Band of Mission Indians • Highland, CA

3d • Onsite

About The Position

Under the direction of the Supervisor, Beverage, the Bartender is responsible for delivering accurate, responsible, and efficient service to guests. While adhering to the Yaamava’ Brand Standards, the Bartender provides beverage service at an assigned venue, outdoor pool deck or special events. The assigned duties include accurately processing all transactions and ensuring guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery. 2. Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from scratch. Stocks the bar at the start of the shift and breaks down and cleans the bar at closing. 3. Verifies the legal age of all guests who appear to be under the age of 30. Ensures accurate payment collection for each drink or round of drinks when ordered, making sure there are no running tabs. All beverage orders are “Cash and Carry” at the bars and on the casino floor. The only exception is inside restaurants, where alcohol purchases are added to the guest’s check, and the total is paid at the end of the meal. 4. Verifies alcohol inventory in the liquor cabinet is accurate at start of shift and properly requests replacement alcohol bottles following appropriate procedures. Ensures the proper setup of bar tops, including beverage napkins, stir sticks, sword picks, and garnish trays with ice and garnishes. Depending on the venue, this may also include matches and ashtrays. 5. Responsible for a $2,000.00 Bank, utilized to receive payment and provide change to guests and Cocktail/Beverage Servers. Responsible for any and all monies owed and paying all outstanding debts, as well as void orders. 6. Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas. Always ensures a clean and sanitary bar top. 7. Assists with special projects as directed by the Supervisor including, monthly meetings, special banquets, concerts, and special guests. 8. Reports any problems or concerns to management on duty, including any issues related to Highly Disruptive Behavior (HBD) guests. 9. Performs other duties as assigned to support the efficient operation of the department.

Requirements

• High School Diploma or GED required.
• Minimum three (3) months of related experience and/or training required.
• Must be at least 21 years of age.
• Must be able to read, write and communicate in the English language.
• Must be able to perform simple mathematical operations (addition, subtraction, multiplication, and division).
• Must be able to manage cash transactions accurately and securely.
• Must be able to provide friendly and efficient service to guests and team members, addressing their needs and resolving issues.
• Must be able to have clear and effective communication with guests and team members.
• Must be able to work under pressure by staying calm and efficient during busy period(s).
• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Must obtain and maintain a current Food Handler’s Card.
• Must obtain and maintain Training for Intervention Procedures (TIPS) Certification upon employment.

Responsibilities

• Communicates with guests in an attentive and welcoming manner.
• Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests.
• Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery.
• Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished.
• Prepares fresh fruit garnishes, juices, syrups, and mixers from scratch.
• Stocks the bar at the start of the shift and breaks down and cleans the bar at closing.
• Verifies the legal age of all guests who appear to be under the age of 30.
• Ensures accurate payment collection for each drink or round of drinks when ordered, making sure there are no running tabs.
• Verifies alcohol inventory in the liquor cabinet is accurate at start of shift and properly requests replacement alcohol bottles following appropriate procedures.
• Ensures the proper setup of bar tops, including beverage napkins, stir sticks, sword picks, and garnish trays with ice and garnishes.
• Responsible for a $2,000.00 Bank, utilized to receive payment and provide change to guests and Cocktail/Beverage Servers.
• Responsible for any and all monies owed and paying all outstanding debts, as well as void orders.
• Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas.
• Always ensures a clean and sanitary bar top.
• Assists with special projects as directed by the Supervisor including, monthly meetings, special banquets, concerts, and special guests.
• Reports any problems or concerns to management on duty, including any issues related to Highly Disruptive Behavior (HBD) guests.
• Performs other duties as assigned to support the efficient operation of the department.

Benefits

• As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees.
• Join our team today!
• San Manuel is one of the largest employers in California’s Inland Empire.
• Managing one of the world’s busiest casinos, our many restaurants, and a fully functioning tribal government means we can offer an incredibly wide range of professional and support positions.
• Each is an opportunity to learn, grow and contribute to a better future for all of us.
• Your commitment to San Manuel is matched by our commitment to you.
• We offer a Total Rewards package of monetary, benefits and development rewards to individuals who meet and exceed specific goals.
• These programs support our pay-for-performance philosophy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees