Bartender

Charlestowne Hotels•Hamilton, NY

12d

About The Position

The Bartender provides an excellent guest experience by preparing signature cocktails and other alcoholic and non-alcoholic beverages, serving bar and restaurant patrons, and recommending local craft beers and wines. The role includes taking orders, assessing guest preferences, preparing and presenting the bar menu, and ensuring guest satisfaction. The Bartender maintains a clean, organized, and stocked bar; completes opening and closing duties and checklists; follows cash-handling and point-of-sale procedures; and supports inventory and pour-cost control. The position requires compliance with food and beverage, health, safety, and food-handling requirements.

Requirements

Prior guest relations training.
Proper food safety training and certification as required by law.
Experience with point-of-sale systems such as Toast, Micros, or Aloha, and reservation software such as Toast.
Strong knowledge of mixing, garnishing, and serving drinks.
Knowledge of proper food handling.
Excellent written and verbal communication skills.
Positive, upbeat attitude and personality.
Punctuality and reliable attendance.
Ability to read, write, speak, and understand English to communicate with guests and team members.
Ability to perform duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness, and to work with minimum supervision.
Ability to keep the bar organized, stocked, and clean.
Willingness to work flexible hours, including mornings, nights, weekends, and holidays.
Ability to stand and walk for prolonged periods, transport materials or equipment, and lift, move, or carry objects over 30 pounds; occasionally lift, move, or carry objects up to 50 pounds.
Motor coordination and finger dexterity to grasp, handle, feel, reach, and extend arms overhead.
Ability to bend and stoop and work effectively in hot and cold environments and on unlevel, slippery, or unstable surfaces.

Nice To Haves

One year of prior bartending experience is preferred.

Responsibilities

Prepare alcoholic and non-alcoholic beverages for bar and restaurant patrons.
Interact with customers, take orders, and serve snacks and drinks.
Assess customers’ needs and preferences and make recommendations.
Mix ingredients to prepare cocktails, including quickly and efficiently building and shaking classic cocktails.
Plan and present the bar menu.
Check customers’ identification and confirm they meet the legal drinking age.
Restock and replenish bar inventory and supplies.
Stay guest-focused, check in with customers to ensure satisfaction, and provide excellent customer service.
Maintain a clean and tidy work area and clean guest areas; polish glassware, plateware, and silverware.
Complete opening and closing duties, follow established standards, and fill out preparation checklists.
Follow cash-handling policies, process credit card charges, provide accurate bills, and ring in orders accurately and at the time of sale.
Apply knowledge of pour-cost control, participate in inventory, and determine adequate par levels.
Comply with food and beverage, health, safety, and food-handling regulations.
Perform other duties as assigned.