Restaurant Bartender

Hotel Indigo Detroit•Detroit, MI

28d•Onsite

About The Position

To effectively promote and sell the Bluefin menu and provide an outstanding service experience to our guests. Attendance as required is essential. Greet guests upon arrival and make them feel welcome. Accurately take all food and beverage orders. Place orders with the kitchen and bar by placing them in the Micro's computer system. Speak in front of groups (e.g., describing specials). Answer all questions about cooking methods, menu items, specials, and prices of all menu items. Check food to ensure that appearance, temperature, and portions are correct and deliver the food orders in a timely fashion. Prepare the guest check accurately and present it to the guest following standard check handling procedures. Collect payment from the guest and make accurate change as necessary. Clean, clear, and re-set the dining room tables. Clean and re-stock all service items and complete side-work checklists. Assist in seating and greeting the guest, also answering the telephone as needed. Assist with room service order taking and delivery as needed.

Requirements

Ability to read and write and speak in English.
Two years bartending experience in a high volume or fine dining restaurant or dining facility.
Effective and clear communication skills.
Professional and friendly hospitality skills.
Practice food safe handling procedures.
Knowledge of wines and alcoholic beverages.
TIPs certification or other alcohol serves safe certification is required.
Ability to work with the Micro's computer system.
Able to multi-task and organize multiple orders, thoughts, and tasks within the same given time.
Sharpen powers of observation and highly develop ability to listen.
Engaging, welcoming, and always "on-stage".
Turn guests into friends.
Handling the tools and the small theatrical elements.
Sense of confidence should be apparent to all guests at the bar.
Skill at being many things to many people.
Source of information on the day's events in sports and general news, a glossary of where to dine, drink, and see and be seen.
Determine the conversation (if it's welcome and, more generally, why the guest has come and how to make the visit a success).
Learning the proper way to build a drink is a great way to develop consistency and control.
Being active at all times (making drinks, restocking, taking inventory, cutting garnishes).

Responsibilities

Greet guests upon arrival and make them feel welcome.
Accurately take all food and beverage orders.
Place orders with the kitchen and bar by placing them in the Micro's computer system.
Speak in front of groups (e.g., describing specials).
Answer all questions about cooking methods, menu items, specials, and prices of all menu items.
Check food to ensure that appearance, temperature, and portions are correct and deliver the food orders in a timely fashion.
Prepare the guest check accurately and present it to the guest following standard check handling procedures.
Collect payment from the guest and make accurate change as necessary.
Clean, clear, and re-set the dining room tables.
Clean and re-stock all service items and complete side-work checklists.
Assist in seating and greeting the guest, also answering the telephone as needed.
Assist with room service order taking and delivery as needed.