Bartender

Mistequa Casino Hotel•Chewelah, WA

About The Position

The Bartender provides fast, friendly, and courteous service by taking drink orders, serving customers, and monitoring customer needs. The role involves preparing and serving alcoholic and non-alcoholic beverages, handling payments, maintaining the bar and its inventory, promoting casino offerings, and complying with casino policies, licensing requirements, and applicable laws. The position is full-time and reports to the Front House Supervisor. Salary is $17.73 plus tips.

Requirements

  • One year of bartending experience.
  • Excellent customer service skills.
  • Ability to work as a team player and independently, using good judgment.
  • Good math skills.
  • Obtain a food handlers card within 30 days of employment and keep it current.
  • Obtain and maintain a Class 12 servers permit.
  • Ability to communicate effectively with team members, customers, and outside contacts at all levels.
  • Ability to work effectively in a fast-paced environment and move efficiently around work areas.
  • Ability to work periodically under conditions of extreme urgency and increased job stress.
  • Obtain and maintain a License D with the Spokane Tribal Gaming Commission.
  • Pass a criminal background investigation and be able to obtain a Spokane Tribal Gaming License.
  • Submit to a pre-employment drug test and random drug testing after employment.
  • Attend required training sessions and comply with applicable laws, regulations, ordinances, policies, and procedures.

Responsibilities

  • Provide fast, friendly, courteous guest service and monitor customer needs.
  • Take beverage orders, accept payments, and provide change when necessary.
  • Mix and serve alcoholic and non-alcoholic beverages according to established recipes and procedures; know common drinks and possible alcohol substitutions.
  • Assess guests’ intoxication levels and handle intoxicated guests.
  • Promote casino promotions and encourage new customers to sign up for the players club.
  • Receive and issue liquor and supplies, maintain records, and control inventory.
  • Keep the bar station neat and clean and ensure items remain stocked.
  • Assist kitchen staff when needed.
  • Maintain accurate and thorough departmental records and reports.
  • Follow casino policies, internal controls, handbook requirements, service standards, core values, applicable laws, and regulatory requirements.
  • Obtain and maintain a License D with the Spokane Tribal Gaming Commission and attend required casino training.
  • Take steps to prevent minors from gambling or loitering in gambling areas, drinking alcohol, or purchasing tobacco.
  • Report illegal activity to Security or appropriate management.
  • Perform other duties as assigned.
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