Bartender

Potomac Family Dining Group•Lanse, MI

12d

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The position prepares and serves alcoholic and non-alcoholic beverages, supports food service, processes payments and orders, and maintains a clean and organized bar. It may occasionally include serving guests in Carside To-Go.

Requirements

Friendly and engaging demeanor.
Must be at least 21 years old.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to wipe down table tops, table legs, booth seats, and pick up floor debris in the bar area.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Mobility required during the entire shift.
Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Good sense of balance and ability to reach, bend, stoop, kneel, and frequently lift up to 50 pounds.
Frequent immersion of hands in water every five minutes throughout a shift.
Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to guests courteously and promptly.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions about food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the point-of-sale computerized register system in a timely and accurate manner.
Manage alcohol service in accordance with applicable state and federal laws and regulations and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in Carside To-Go.
Maintain a clean and organized work area.
Explain and demonstrate use of Tabletop Electronic Devices to guests.
Drive sales through suggestive selling, creating a strong customer experience, and developing customer and community relationships to increase guest visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area to the dumpster.