PT Bartender-TIC
About The Position
This position is responsible for mixing and serving of beverages, while establishing a safe and welcoming work environment for all employees and guests. Ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies, and procedures. Under the supervision of F&B Manager or Supervisor this role positively contributes to an entrepreneurial culture that is nimble, energized, growth oriented, to self-motivate and lead by example. Above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.
Requirements
- People-focused and committed to service excellence
- Proactive and solution-oriented with a drive to succeed
- Exceptional interpersonal and communication skills
- Customer service experience
- Ability to handle multiple tasks at one time
- Ability to stand for long periods of time
- Ability to lift 30 lbs.
- Smart Serve certification
- Ability to obtain and maintain registration as a Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Nice To Haves
- Bartending and serving experience preferred
- Previous P.O.S. experience an asset
Responsibilities
- Exceeds guest expectations by providing outstanding customer service
- Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
- Participates in the implementation of the departmental strategic plans
- Informs guests of any daily specials
- Takes guests orders and makes recommendations
- Prepares beverages
- Serves the guests and checks to ensure satisfaction
- Resolves guests issues or asks for management assistance if required
- Presents bills upon request and takes payments
- Cleans tables or counters and re-stocks bar when required
- Covers other bartender’s sections if required
- Liaises and communicates effectively with all appropriate operational departments
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Contributes toward workplace health, safety, and wellness initiatives
- Contributes to a team of engaged colleagues who care passionately about the business, site operations, and delivering a great guest experience
- Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest concerns before they are complaints.
- Performs other duties as assigned or directed and assist other co-workers as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
