Bartender

ASM GlobalScranton, PA
Onsite

About The Position

The Bartender role is a key member of the game-day team at PNC Field, home of the Scranton/Wilkes-Barre RailRiders. This seasonal, part-time position within the Concessions Department reports to the Concessions Manager. The primary responsibility is to provide fast, friendly, and accurate beverage service to fans during RailRiders events and other events hosted at PNC Field. This includes preparing and serving drinks in a high-volume setting, focusing on efficient order fulfillment, responsible alcohol service, maintaining a clean and organized bar area, and delivering excellent guest service in a lively sports environment. PNC Field is a 10,000-seat professional baseball stadium featuring multiple concession areas, premium seating, suites, and event spaces. Legends Global, the employer, is a premier partner to live events, venues, and brands, offering integrated solutions across various services globally. The company culture emphasizes respect, ambitious thinking, collaboration, and bold action, committed to building an inclusive workplace.

Requirements

  • Ability to provide fast, friendly, and efficient service in a high-pressure, high-volume setting.
  • Strong customer service and communication skills.
  • Basic knowledge of alcoholic and non-alcoholic beverages, including standard drink preparation.
  • Strong attention to detail and ability to anticipate guest needs.
  • Ability to accurately operate point-of-sale (POS) systems and electronic payments.
  • Ability to multitask and prioritize tasks during busy periods.
  • Knowledge of responsible alcohol service practices and ability to check identification.
  • Ability to work independently and exercise sound judgement.
  • Flexibility to adjust to last-minute changes and operational needs.
  • RAMP (Responsible Alcohol Management Program) certification.

Nice To Haves

  • Previous customer service or guest services experience.
  • Experience in live entertainment, sports, or hospitality settings.
  • Knowledge of alcohol service and mixing drinks.

Responsibilities

  • Greet customers in a friendly, energetic, and professional manners.
  • Prepare all beverage items for sale in the station.
  • Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and responsible alcohol service guidelines.
  • Uphold responsible alcohol service standards at all times in compliance with company and PLCB regulations.
  • Process high-volume transactions quickly and accurately using POS systems.
  • Maintain safe, secure, and sanitary working conditions and leave work area in a clean and orderly fashion.
  • Coordinate with the Concessions Supervisors and Runners about inventory levels for proper and uninterrupted bar service.
  • Properly account for all bar stock on bar sheets, opening and closing inventory; to include recording waste/spoilage.
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