Bartender

Potomac Family Dining Group•Fredericksburg, VA

12d

About The Position

The Bartender delivers food and beverage service to bar guests in a courteous and timely manner, following Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role includes preparing alcoholic and non-alcoholic beverages, interacting with guests, processing orders and payments, maintaining the bar area, and supporting restaurant sales and guest relationships. The bartender may occasionally be scheduled to serve guests in Carside To-Go.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to speak clearly and listen attentively to guests and coworkers.
Physical ability to clean bar surfaces and seats, pick up debris, and transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
Ability to stand and move at a fast pace for periods of up to four hours.
Good sense of balance and ability to reach, bend, stoop, kneel, and frequently lift up to 50 pounds.
Frequent immersion of hands in water, approximately every five minutes throughout a shift.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED preferred.

Responsibilities

Serve food and drinks to guests courteously and promptly.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact with bar guests in a friendly and upbeat manner; greet guests, answer questions, and make food and drink suggestions.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the computerized point-of-sale register system accurately and promptly.
Manage alcohol service according to applicable state and federal laws and regulations and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in Carside To-Go when scheduled.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Drive sales through suggestive selling, creating a positive guest experience, and developing customer and community relationships to increase visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant sales.
Remove trash and garbage from the bar service area to the dumpster.