Bartender

SINA18 LLC • Chester, VA

34d • Onsite

About The Position

Responsible for overseeing complete bar preparation, ordering, planning, scheduling, and serving quality products to Brand Standards. Consistency is a key element in a positive guest experience, which is achieved by always following recipes. A bartender must be friendly, outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively in a fast-paced environment.

Requirements

• Prompt and regular attendance
• Must maintain an applicable state health and/or alcohol compliance card.
• Must meet the state age requirement to sell and serve alcohol.
• Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
• Good interpersonal skills.
• Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
• Ability to communicate effectively verbally.
• Ability to work in a fast-pace, high-energy and demanding work environment.
• Ability to work as a team player with all levels of associates.
• Dedicated, hard-working, self-motivated.
• Practice safety standards at all times.
• Ability to solve basic equipment problems and/or who to contact for resolution.
• Skilled in operation of tools and equipment listed below.
• Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc.
• High School diploma or GED preferred.
• No prior experience is required, but is preferred.

Nice To Haves

• No prior experience is required, but is preferred.

Responsibilities

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for department.
• Interact/socialize with guests.
• Greet and serve guests as demand is needed.
• Serve alcohol responsibly, reaching out to management for intervention, if necessary.
• Mix, garnish and serve alcoholic and nonalcoholic drinks for guests of bar and dining room following standard recipes.
• Perform a variety of food preparation duties, such as preparing hot and cold foods, hors d’oeuvres and drinks.
• Immaculately cleans and maintains kitchen, equipment, utensils, service and eating areas.
• Operate beer dispenser, brew coffee, tea, etc.
• Operate cooking equipment.
• Wash and sterilize stemware and dishes.
• Order supplies, puts up stock, and keeps records.
• Maintain Brand Standards and Health Department requirements.
• Run Micros (register) collecting money from guest immediately and balancing cash.
• Stock and setup the bar.
• Arrange bottles and glasses to maintain an attractive display in agreement with Brand standards.
• Break down meeting rooms; handle evening coffee breaks or refresh, etc.
• Use empowerment to exceed associate/guest expectations and resolve conflicts.
• Proper administration of key control.
• Remain highly visible and be readily available for guests at all times.
• Take initiative to offer assistance or answer questions throughout the hotel.
• Willingness and ability to train new associates.
• Thoroughly understand and implement the Brand service culture.
• Perform all shift checklist responsibilities.
• Assist other associates as the workload dictates to ensure the team’s entire workload is completed daily.
• Operate a motor vehicle in the course of running errands for the hotel.
• Perform other duties as required.

Benefits

• Food handling certification or as required by local health department.
• Required to attend and successfully complete Alcohol Beverage Education training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED