Bartender

Time Out Group Plc • New York, NY

80d • Onsite

About The Position

Time Out Market is seeking Market Bartenders who will provide outstanding guest service and product to ensure that each guest enjoys a memorable experience with each visit. This role involves preparing guest checks, processing payments, upholding bar procedures, and maintaining accurate accounting of bar monies. The bartender will also be responsible for the proper rotation of inventory, maintaining a clean bar area, and setting up event spaces. Communication with management regarding any guest issues, anticipating guest needs, and providing venue information are key aspects of the role. Additionally, the bartender must adhere to company standards, maintain line of sight, report any incidents, and respond to guest concerns. A critical part of the role includes recognizing and responding to intoxicated guests, refusing further service of alcohol when necessary, and complying with all safety, health, and liquor laws. The position also requires completing opening/closing duties, reporting equipment failures, and assisting team members as needed.

Requirements

• Create and maintain a sense of urgency
• Ability to perform basic mathematical equations
• Must have strong problem-solving skills
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
• Ability to maintain a high level of confidentiality
• Ability to demonstrate a positive attitude always
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Proof of eligibility to work in the United States
• Minimum of three to five (3-5) years’ experience in hospitality working in a high-volume bar
• POS systems
• Hospitality, Restaurant, Nightclub, Bar, and Lounge Operations
• Beer, wine, spirits, and cigar brands
• Opening and closing duties
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Beverage presentation
• High volume operations

Nice To Haves

• Interested in applying but don't tick all the boxes on the list? Please apply, we'd still love to hear from you.

Responsibilities

• Prepare guest checks through POS terminal functions and process guest payments by cash, credit card, comps and all other tender types
• Uphold procedures for Bartender banks
• Responsible for proper check–out procedures
• Responsible to ensure accurate accounting of all bar monies
• Appear in uniform for all shifts at the scheduled time
• Ensure proper rotation of all liquor, beer, wine and consumable items
• Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles
• Proper setup and maintenance of event and or banquet function spaces
• Inform management of any complaint, comments or incident
• Ability to create and maintain a guest and staff service rapport
• Respond to guest inquiries and requests in a courteous and polite manner
• Anticipate guest needs
• Provide information to Guests regarding our venues, menus and pricing
• Adhere to all company Standard Operating Procedures
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Report any incidents of theft, vandalism, or violations
• Respond to Guest concerns/complaints and correct errors or resolve complaints with a positive attitude
• Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
• Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention
• Refuse further service of alcohol to overly intoxicated Guests in a courteous and safety-minded manner
• Comply with all safety and health department procedures and all state and federal liquor laws.
• Maintain company safety and sanitation standards
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to a Manager immediately
• Assist all other team members as needed
• Assists and/ or completes additional tasks as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED