Bartender

Potomac Family Dining Group•Upper Marlboro, MD
•Onsite

About The Position

The Bartender delivers food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role includes preparing and serving alcoholic and non-alcoholic beverages, interacting with guests, processing orders and payments, and maintaining a clean, organized bar area. Bartenders may occasionally serve guests in Carside To-Go.

Requirements

  • Must be at least 21 years old.
  • Prior bar service experience.
  • Friendly and engaging demeanor.
  • Reading, writing, basic math, and verbal communication skills.
  • Reliable transportation.
  • Ability to build relationships and work as part of a team.
  • Ability to follow manager instructions and guidance.
  • Ability to communicate and behave professionally at all times.
  • Ability to meet the physical demands of the role, including standing and moving at a fast pace for periods of up to four hours, carrying plates and glassware, lifting as much as 50 pounds, and reaching, bending, stooping, and kneeling.
  • Ability to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

  • ServeSafe Alcohol Certification.
  • Bilingual experience.
  • High school degree or GED.

Responsibilities

  • Serve food and drinks to guests courteously and in a timely manner.
  • Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
  • Interact with bar guests in a friendly and upbeat manner; greet guests, answer questions, and make food and drink suggestions.
  • Complete assigned opening and closing side work.
  • Slice fruit and vegetable garnishes for beverages.
  • Present guest checks, make correct change, and complete necessary credit transactions.
  • Process employee and manager food orders.
  • Relay food orders to the kitchen through the point-of-sale register system accurately and promptly.
  • Manage alcohol service in accordance with applicable state and federal laws and regulations, company policies, and brand policies.
  • Participate in clearing and resetting the bar area.
  • Occasionally serve guests in Carside To-Go.
  • Maintain a clean and organized work area.
  • Explain and demonstrate the use of Tabletop Electronic Devices to guests.
  • Drive sales through suggestive selling, creating a strong customer experience, and developing customer and community relationships to increase guest visits.
  • Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
  • Remove trash and garbage from the bar service area and take it to the dumpster.
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