Bartender

Potomac Family Dining Group•Cumberland, MD

12d

About The Position

The Bartender is primarily responsible for delivering timely, accurate, and superior food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards. The role includes preparing alcoholic and non-alcoholic beverages, serving guests, processing orders and payments, managing alcohol service in compliance with applicable laws and company policies, and maintaining a clean and organized bar area. The Bartender may occasionally serve guests in Carside To-Go and participate in local store marketing to increase bar traffic and restaurant visits.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to meet the physical demands of the role, including standing and moving for extended periods, carrying items, reaching, bending, stooping, kneeling, and frequently lifting up to 50 pounds.
Must be able to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

ServeSafe Alcohol Certification is a plus.
Bilingual experience is a plus.
High school degree or GED preferred.

Responsibilities

Serve food and drinks to bar guests courteously and in a timely manner.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact with bar guests, greet them, answer questions, and make suggestions about food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks and make correct change or complete credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the computerized point-of-sale register system accurately and promptly.
Manage alcohol service in accordance with state and federal laws and regulations and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in Carside To-Go.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Use suggestive selling to drive sales and create a positive customer experience; develop customer and community relationships to increase guest visits.
Participate in local store marketing to drive bar traffic and overall restaurant sales.
Remove trash and garbage from the bar service area and take it to the dumpster.