Bartender

Potomac Family Dining Group•Colonial Heights, VA

12d•Onsite

About The Position

Customer-service-oriented position primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The Bartender serves food and drinks, prepares alcoholic and non-alcoholic beverages, communicates with guests, processes transactions and food orders, and maintains the bar area. The role may occasionally include serving guests in Carside To-Go.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to speak clearly and listen attentively to guests and coworkers.
Physical ability to clean bar surfaces and seating, transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift, and transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Good balance and ability to reach, bend, stoop, kneel, and frequently lift up to 50 pounds.
Frequent immersion of hands in water, approximately every five minutes throughout a shift.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED preferred.

Responsibilities

Serve food and drinks to guests courteously and promptly.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests in a friendly and upbeat manner; greet guests and answer questions.
Make suggestions regarding food, drinks, and promotions.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the computerized point-of-sale register system in a timely and accurate manner.
Manage alcohol service according to applicable state and federal laws and regulations and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in Carside To-Go.
Maintain a clean and organized work area.
Explain and demonstrate use of Tabletop Electronic Devices to guests.
Use suggestive selling to drive sales and create a positive guest experience; develop customer and community relationships to increase guest visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area to the dumpster.