Bartender

Applebee's (Potomac Family Dining Group)•Colonial Heights, VA

5d•Onsite

About The Position

Customer Service orientated position primarily responsible for delivering superior food and beverage service to bar guests within the restaurant according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service.

Requirements

Friendly and engaging demeanor
21+ years old
Prior bar service experience
Reading, writing, basic math and verbal communication skills required
Reliable transportation required
Ability to build relationships
Ability to be a team player
Ability to follow manager instructions and guidance
Ability to communicate and behave professionally at all times

Nice To Haves

ServeSafe Alcohol Certification a plus
Bi-lingual experience a plus
High School Degree or GED preferred

Responsibilities

Serves food and drinks to guests in a courteous and timely manner.
Mixes ingredients such as liquor, soda, water, and fruit juice to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interacts verbally with all bar guests creating a friendly and upbeat atmosphere.
Greets guests, answers questions, makes suggestions regarding food, drinks, and specials.
Completes assigned opening and closing side work as needed.
Slices fruit and vegetable garnishes for drinks.
Presents guest checks to bar patrons. Makes correct change and/or completes any necessary credit transactions.
Processes employee and manager food orders.
Relays food orders to kitchen via the point-of-sale computerized register system in a timely and accurate manner.
Manages service of alcohol according to all state and federal laws and regulations, as well as company and brand policies and procedures.
Participates in the clearing and resetting of the bar.
May occasionally be scheduled to serve guests in a Carside To-Go capacity.
Maintains a clean and organized work area.
Ability to explain and demonstrate usage of Tabletop Electronic Devices to guests.
Ability to drive sales with suggestive selling techniques, creating a legendary customer experience, developing customer and community relationships to increase guest visits.
Local Store Marketing participation to drive bar traffic and overall restaurant sales.
Removes trash and garbage from bar service area to dumpster.