BARTENDER - Sportsbook & Bar

Hollywood Casino Aurora•Aurora, IL

3d•Onsite

About The Position

The bartender takes food and drink orders, mixes alcoholic beverages, serves customers, keeps the bar area clean, stocked, and organized, and takes payments. The ideal candidate for this position will have had experience in high volume dining/bartending with mixology knowledge. This position requires working in a fast-paced environment that is subject to varying levels of noise and crowds.

Requirements

Must be 21 years of age
High school completion or equivalent required
Alcohol & Food Handlers Certifications required/ willing to obtain
Ability to describe and upsell/suggestive sell specials, menu items, document and comprehend drink and food orders and communicate effectively to the kitchen and servers
Ability to engage guests in college and professional sports and sports wagering (social media, apps, podcasts, etc)
Ability to maintain a safe and clean working environment
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
Physical mobility with reasonable accommodations

Nice To Haves

Experience in high volume dining/bartending with mixology knowledge

Responsibilities

Promoting casino events and programs
Resolving service problems according to procedures
Providing fast, friendly, professional beverage service to casino guests and beverage servers in accordance with company standards
Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with servers, and presenting drinks to guests or servers as required
Operating a cash register/POS System, ringing proper amount into the register, and giving the guest or server the correct change; accounting for all cash, charge, and complimentary sales according to established procedures; maintaining integrity of all financial controls and responsibilities
Maintaining a clean and stocked workstation in accordance with established health and safety guidelines
Alerting management of guests who are intoxicated, unruly or disruptive, and enforcing the minimum age policy