Bartender

Casino and•Baton Rouge, LA

8d•Onsite

About The Position

The Bartender is responsible for building guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back. This role involves preparing drinks correctly and promptly, selling cigarettes and amenities, accurately ringing orders, taking payments, and making change. The Bartender must understand and adhere to established cash handling procedures and policies, and assist with cleaning and restocking. They will appropriately use all bar equipment and point of sale systems, and have knowledge of guest alcohol limitations and company policy regarding these limitations. Maintaining a clean and orderly work area and adhering to ethical policies are crucial. The Bartender will handle routine guest complaints and incidents, exhibiting discretion to identify situations requiring supervisory attention and seeking to resolve all situations in a manner that maintains positive guest relationships. This position requires a flexible schedule, including late nights, weekends, and holidays, with potential for shift changes. Other duties may be assigned as needed. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Responsibilities

Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
Prepare drinks correctly and promptly for guests.
Sell cigarettes and amenities to guests, accurately ringing orders, taking payments, and making change as necessary.
Understand and adhere to established cash handling procedures and policies.
Assist with cleaning the service and storage areas and restocking of inventory.
Appropriately use all bar equipment and point of sale systems.
Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
Keep work area in a clean and orderly manner.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
Perform other duties as assigned or reasonably requested by any member of management.