Bartender

Potomac Family Dining Group•Martinsburg, WV

12d•Onsite

About The Position

The Bartender delivers food and beverage service to bar guests in the restaurant according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role may occasionally include serving guests in Carside To-Go. The position involves working in a fast-paced environment with wet floors and loud noises, and may include outdoor conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to wipe down tables, table legs, and booth seats and pick up floor debris.
Mobility throughout the work period, including standing and exerting fast-paced mobility for periods of up to four hours.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
Good sense of balance and ability to reach, bend, stoop, kneel, and frequently lift as much as 50 pounds.
Frequent immersion of hands in water, approximately every five minutes throughout a shift.
Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED preferred.

Responsibilities

Serve food and drinks to guests courteously and promptly.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience; greet guests, answer questions, and make suggestions about food and drinks.
Complete assigned opening and closing side work.
Prepare fruit and vegetable garnishes for drinks.
Present guest checks and make correct change or complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the point-of-sale computerized register system accurately and promptly.
Manage alcohol service in accordance with applicable state and federal laws and regulations, as well as company and brand policies.
Participate in clearing and resetting the bar area.
Maintain a clean and organized work area and remove trash and garbage from the bar service area to the dumpster.
Explain and demonstrate how to use Tabletop Electronic Devices to guests.
Drive sales through suggestive selling, create a strong customer experience, and build customer and community relationships to increase guest visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Transport plates, glasses, baskets, glass racks, and cases between the service bar and kitchen as required.