Bartender

Great American Dining•Concord, NH
•Onsite

About The Position

This position plays a major role in a guest's dining and/or bar experience. Consistency is a key element in a positive experience, which is achieved by always following recipes. A bartender must be friendly, outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively while retaining self-composure.

Requirements

  • Must be 21 or older.
  • Must maintain an applicable state health and/or alcohol compliance card.
  • High school diploma or GED.
  • Prior experience working in a restaurant.
  • Basic knowledge of beer, wine and spirits, and familiarity with standard drink recipes.

Responsibilities

  • Achieve TEAM certification yearly.
  • Welcome each guest personally within 30 seconds.
  • Communicate with guests using clear and enthusiastic words, tone and body language at all times.
  • Make guests feel appreciated through bartender's actions.
  • Work as a team with all Common Man's personnel to maintain an effective atmosphere and an efficient food and beverage service.
  • Work with others to keep all areas cleaned and stocked to company standards at all times.
  • Mix, garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes.
  • Ring drink orders into computer immediately, collect money from guests for drinks served and make change.
  • Arrange bottles and glasses to maintain an attractive display in agreement with [Company Name]'s standards.
  • Wash and sterilize stemware.
  • Offer assistance before the guest has to ask for it.
  • Count drinks guests are served.
  • Place current bar tabs in front of guests at all times.
  • Monitor and ensure that no guest receives more than the allowed number of specific drinks.
  • Anticipate your guest's needs.
  • Follow the half-full rule when offering another drink.
  • Be alert of guest signals (raising a hand, making eye contact, etc.), and acknowledge the guest to let them know the bartender will be right with them.
  • Learn guests' names, occupations and favorite drinks.
  • Serve alcohol responsibly.
  • Should a guest reach the state where the bartender does not feel the guest should drive, supply a taxi.
  • Do not hesitate to ask for management intervention if necessary.
  • Perform other duties as directed.
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