Bartender

Potomac Family Dining Group•District Heights, MD

12d•Onsite

About The Position

The Bartender delivers food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The position interacts with guests, prepares alcoholic and non-alcoholic beverages, processes orders and payments, and maintains an organized and clean bar area. The Bartender may occasionally be scheduled to serve Carside To-Go guests. No supervisory responsibility is assigned.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to speak clearly and listen attentively to guests and other team members.
Ability to meet the physical demands described, including standing and moving for extended periods, handling service items, and frequently lifting up to 50 pounds.
Travel required is less than 5%.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED preferred.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests and create a friendly, upbeat experience.
Greet guests, answer questions, and make suggestions regarding food, drinks, and service.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the point-of-sale computerized register system in a timely and accurate manner.
Manage alcohol service in accordance with applicable state and federal laws and regulations, and company and brand policies.
Participate in clearing and resetting the bar area.
Maintain a clean and organized work area and remove trash and garbage from the bar service area to the dumpster.
Explain and demonstrate use of Tabletop Electronic Devices to guests.
Use suggestive selling techniques to drive sales and help create a positive customer experience and customer and community relationships.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Occasionally serve guests in Carside To-Go.