Bartender

McCarter Theatre • Princeton, NJ

4d • Onsite

About The Position

McCarter Theatre Center is seeking service-oriented Bartenders to elevate our patrons' concessions experience. Bartenders are essential members of McCarter's Front of House Team, playing a crucial role in enhancing the experience of our patrons by providing exceptional beverage and food service during our performances and special events. As hospitality ambassadors of McCarter, Bartenders help create a warm, efficient, and welcoming atmosphere from the moment the bar opens through final call.

Requirements

• Demonstrated experience in bartending or as a barista with proficiency in crafting and serving beverages to patrons.
• Thorough knowledge of a variety of alcoholic beverages, including beer, wine and spirits, as well as familiarity with common cocktail menus and mixology techniques.
• Exceptional diplomacy, interpersonal and teamwork skills, with a proven track record of building and nurturing relationships with customers and colleagues alike.
• Ability to thrive in high-pressure environments, making swift decisions and solving problems effectively while maintaining composure.
• Proficiency in using point-of-sale (POS) systems, such as Toast, and a willingness to adapt to other POS platforms as needed.
• Dedication to providing superior customer service, with a warm and welcoming demeanor that fosters a positive experience for all patrons.
• Excellent verbal communication skills, enabling clear and effective interaction with customers and team members.
• A collaborative mindset, with the ability to work harmoniously with individuals from diverse backgrounds, personalities, and work styles, always approaching challenges with optimism, civility, and a solutions-oriented approach.
• Position requires a valid background screening to be on file prior to start.

Nice To Haves

• Ability to communicate in other languages (e.g. ASL and multilingual)
• Current CPR & First Aid certification
• An enthusiasm for the performing arts, with particular interest in supporting and elevating the work of global artists across many disciplines

Responsibilities

• Ensure an exceptional customer experience and maintain a welcoming atmosphere across our multiple bar areas located within our two theaters.
• Prepare and serve drinks according to quality specifications, maintaining consistency in every beverage served.
• Uphold strict cleanliness and safety standards at all times, especially with regard to sanitation and health code procedures, to create a safe environment for both staff and patrons.
• Proactively address any guest concerns or issues on the spot to guarantee a memorable theater experience for all patrons.
• Monitor and restock concession supplies, food items (e.g. candies, pre-packaged snacks, baked goods), beer and wine inventory throughout and after each shift to ensure availability for patrons.
• Maintain an accurate cash drawer and follow cash-handling safety protocols to safeguard against errors or discrepancies.
• Identify and handle intoxicated patrons or those exhibiting disorderly conduct to ensure responsible alcohol service, promptly notifying Front of House supervision as needed.
• Check identification for anyone who appears to be youthful and possibly under the age of 21, refusing service to individuals who do not meet legal requirements.
• Adhere to New Jersey laws governing alcohol service and bartender liability.
• Demonstrate quick and efficient problem-solving skills to address issues related to food and beverage quality, inventory management, staffing, equipment malfunctions or other challenges that may arise during a shift.
• Participate in and complete required paid training, including food safety, anti-choking training, and TIPS certification or renewal.
• Prioritize safe working practices while embodying McCarter's safety and community expectations policies to maintain a secure environment for all staff, patrons, and others.
• Engage in the ongoing work of fostering an equitable and inclusive environment at McCarter.
• Actively seek ways to improve work practices to ensure greater accessibility, representation, and belonging for all, while upholding and exhibiting our stated values of “justice and joy, beauty and belonging.”

Benefits

• $19.00/hr base plus pooled tips; opportunity for premium rates when working designated events
• paid sick and bereavement leave
• staff holiday pay
• access to participate in a 403(b) retirement plan
• complimentary and discounted tickets
• institutional professional development opportunities
• free parking within walking distance
• additional perks

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed