Bartender-PT

Great Canadian Entertainment•Toronto, ON

13d

About The Position

Under the direct supervision of F&B sr manager, Assistant Manager and supervisors, this position is responsible for serving the guests beverages with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all team members. This position may serve in a restaurant, buffet operation, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Requirements

High School Diploma; Post Secondary hospitality or hotel education an asset; Bartending certificate an asset
Minimum 1 year bartending experience
POS experience
Food Safety Certification
Ability to successfully obtain a Gaming License
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Responsibilities

Greets guests by name wherever possible
Informs guests of any daily specials
Explains how various beverages are prepared
Takes guest orders and makes recommendations
Prepares beverages
Serves guests and checks to ensure satisfaction
Resolves guest's issues or asks management for assistance
Presents bill upon request and takes payment in the absence of a cashier
Cleans tables or counters, removes glasses and re-stocks when applicable
Delivers beverages to hotel rooms as directed when applicable and obtains signature and removes used trays
Performs opening or closing duties as required
Counts cash float at end of shift (if applicable)
Covers other bartender sections when required
Exercises good judgment when serving alcoholic beverages according to SIR, Smart Serve or IGB
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed