Bartender - Banquets On Call

PENN Entertainment•Henderson, NV

13h•Onsite

About The Position

At PENN Entertainment, we are looking for enthusiastic individuals to join our team in the fast-paced entertainment industry. You will be part of an exciting environment, working with diverse colleagues driven by a passion for helping people have fun. We are committed to your career growth and provide the support needed to expand your possibilities. Our Total Rewards package includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits may vary by position, but can include day-one medical coverage, 401(k) matching, and annual performance bonuses. Paid time off is earned according to local policy and increases with employment length.

Requirements

Must be at least 21 years of age
High School Diploma or GED
Minimum of one year of previous bartending experience in a high-volume or hospitality-focused environment preferred
Excellent communication skills with the ability to interact professionally and courteously with guests and team members
Proficiency in basic math for handling transactions and inventory-related tasks
Strong interpersonal skills with the ability to build and maintain effective working relationships across departments
Thorough understanding of company and departmental policies, procedures, rules, and regulations
Positive and energetic disposition with a genuine enthusiasm for creating a fun and engaging atmosphere for guests
Ability to read, write, and communicate effectively in English
Working knowledge of the MICROS point-of-sale system or similar platforms
Ability to read and interpret documents such as safety rules, operating procedures, and manuals in English
Strong verbal and written communication skills to interact effectively with guests, team members, and management
Capable of conveying information clearly and professionally in high-pressure or fast-paced situations
Able to understand and respond to guest inquiries, concerns, and feedback with courtesy and accuracy
Must be able to document incidents, complete reports, and follow written instructions precisely
Proficiency in communicating policies, procedures, and expectations to team members
Ability to apply common sense and sound judgment to carry out written, oral, or diagrammed instructions
Strong problem-solving skills in standardized situations involving multiple variables
Capable of making quick decisions under pressure while maintaining guest satisfaction and safety
Able to assess situations and respond appropriately to guest needs, operational challenges, or unexpected events
Demonstrates logical thinking and adaptability in a fast-paced, high-volume environment
Must be able to prioritize tasks and manage time effectively during peak business hours
Ability to interpret and follow company policies, procedures, and regulatory guidelines
Maintains professionalism and discretion when handling sensitive or confidential information
Must qualify for all licensing and permit requirements as mandated by federal, state, and local regulations
Valid Clark County Health Card required
Valid Alcohol Awareness Card required
Regularly required to stand for extended periods and use hands to handle tools, equipment, and objects
Frequently required to reach with arms, speak clearly, and actively listen in a fast-paced environment
Visual acuity required, including close vision, color differentiation, and peripheral awareness
Ability to lift and move: Up to 30 lbs regularly, Up to 50 lbs frequently, Up to 100 lbs occasionally (with assistance or equipment as needed)
Must be able to push, pull, bend, twist, stoop, crouch, kneel, and maintain balance in various work environments, including confined or crowded spaces
May be required to navigate stairs, ramps, and uneven surfaces
Must be able to perform physical tasks safely and efficiently in a dynamic and guest-facing setting

Responsibilities

Accurately process register transactions in accordance with company procedures
Maintain proper par stock levels and ensure bar inventory is organized and replenished as needed
Demonstrate full knowledge of laws and regulations related to the service of alcoholic beverages, as outlined by the Beverage Department
Set up and break down the bar area, ensuring cleanliness and readiness for service
Assist in training and mentoring new bartenders as directed by management
Stay informed about hotel events and operating hours of all food and beverage outlets to provide accurate guest information
Consistently pour up to 240 drinks per hour while maintaining quality and presentation standards
Follow specialty drink recipes as provided by the Beverage Manager
Prepare and garnish all cocktails served from the bar
Maintain accurate accountability for all monetary transactions, including cash banks and slot banks exceeding $1,000
Handle comps, room charges, credit cards, officer’s checks, and coupons in accordance with established procedures
Complete cash turn-in sheets, voids, and other financial documentation accurately and distribute appropriately
Ensure the bar area remains safe, clean, and sanitary at all times
Provide courteous and friendly service to all guests and team members