Barista

HEI Hotels & Resorts•Dallas, TX

34d•Onsite

About The Position

The Stoneleigh, a recently renovated landmark in Uptown Dallas and part of Marriott's Autograph Collection, is seeking a Barista. The hotel features 176 rooms, the restaurant Lions Den by award-winning Chef Michael White, and the bar Bar Leonessa. Lions Den will open on May 1st, 2026. HEI Hotels and Resorts is committed to building a diverse and inclusive workplace and encourages candidates to apply even if their experience doesn't perfectly match every qualification.

Requirements

Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing.
Ability to operate a keyboard and Point of Sale procedures.
Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Provide superior customer service while maintaining a clean and attractive outlet for guests.
Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to, and understand requests.
Prepare customers’ orders as requested accurately and efficiently.
Ring guest check correctly.
Close the check to the proper method of payment (i.e., cash, credit card or house charge).
Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
Maintain the highest level of standards for all product preparation.
Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
Balance house bank at the end of the shift.
Retrieves and returns bank from vault to workstation and return, to ensure accountability.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.