Barista
About The Position
This role involves providing a unique coffee-forward experience for every customer, acting as a coffee expert with exceptional knowledge of food and beverage menu items, including preparation methods like roasting and flavor profiles. The barista must demonstrate impeccable composure and thrive in ambiguous situations, maintaining a calm demeanor during high-volume periods or unusual events. They are responsible for consistently providing quality beverages, whole beans, and food products by adhering to all recipe and presentation standards, while also following health, safety, and sanitation guidelines. A key aspect of the role is contributing to a positive team environment.
Requirements
- Understands and communicates the StepStone Mission and Core Values.
- Expresses ideas and conveys information clearly, effectively, and professionally.
- Actively listens to others.
- Conveys company information, decision, or problems to appropriate parties on a timely basis.
- Works to resolve disagreements and is respectful of peers and co-workers.
Responsibilities
- Greeting customers in a friendly manner and taking food and drink orders.
- Preparing and serving beverages, ranging from simple to elaborate ones.
- Preparing and serving food items such as soups, sandwiches and pastries.
- Answering customers’ questions about menu choices.
- Promoting and recommending menu options to customers.
- Taking payment from customers.
- Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs.
- Keeping the work environment sanitary and organized.
- Evaluating and modifying processes to improve efficiency and quality of service.
- Working to attract new customers and expanding the menu.
- Provide unique coffee forward experience for every customer.
- Serve as coffee expert providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods (roasting process, flavor, etc.).
- Demonstrate impeccable composure and ability to thrive in ambiguous situations. Maintains a calm demeanor during periods of high volume or unusual events.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines and standards.
- Contributes to positive team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
