Barista

Wild Rivers•Irvine, CA

41d•$17 - $18

About The Position

At Wild Rivers, we are committed to providing an exceptional guest experience. We pride ourselves on being a family-friendly environment that provides innovative service and high-quality standards. Our goal is to leave our guests wanting to come back due to the excellent service they are provided while within our park. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude and anticipatory service. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who is positive, adaptable and intuitive and has a genuine interest in the well-being of others around you, we invite you to join our team at Wild Rivers Irvine. The Barista role is responsible for food and beverage front of house daily operations such as serving quality coffee and tea beverages to guests while ensuring a warm, welcoming and exceptional experience. This role plays a key part in maintaining a clean, efficient and friendly barista environment and requires superior guest service skills, attention to detail and the ability to work in a fast-paced setting.

Requirements

Must be 16 years of age or older.
If you are under the age of 18 and have not completed high school, you must be able to obtain a work permit.
Must have a valid and current Orange County, California Food Handler’s Certification.
Strong interpersonal and communication skills with a guest-focused mindset.
Team-oriented with strong problem-solving skills and a positive, outgoing attitude.
Ability to handle guest and team member checks accurately and responsibly.
Ability to read, understand and follow food and beverage recipes, safety procedures and written instructions.
Strong attention to detail and situational awareness, including shifting priorities and monitoring guest behavior.
Ability to solve problems quickly and exercise sound judgment during busy or stressful periods.
Effective memory recall for drink recipes, food and beverage pairings, product knowledge and guest preferences.
Ability to communicate clearly with guests, team members and leadership staff.
Ability to remain both stationary and in constant motion for extended periods (walking for most of the shift).
Ability to lift, push, pull or carry up to 40 pounds (e.g., cases of beverages, boxes, ice buckets, small wares).
Ability to use hands and arms for repetitive motions, including dispensing, stirring, pouring and stocking.
Ability to work in hot or cold environments depending on assigned area.

Nice To Haves

Prior barista or hospitality experience in a restaurant, hotel or retail environment is strongly preferred.
Prior completion of the California Allergen and California Responsible Beverage Service (RBS) training is preferred.

Responsibilities

Prepare and serve hot and cold beverages and pastries including coffee, tea and blended beverages.
Accurately prepare guest checks, process payments and maintain card handling accuracy and integrity.
Operate barista-related equipment including coffee brewers, coffee bean grinders and blenders.
Greet guests warmly and promptly, take food and beverage orders and provide a positive and engaging experience.
Maintain cleanliness of the barista unit, its countertops, tables, cart and surrounding areas throughout the shift.
Stock and replenish food, beverages, disposables, pastries, ready-to-eat items, chemicals, etc.
Service guest allergens to ensure accurate orders are served to the correct guest(s) in adherence to the Orange County Environmental Health policies and procedures.
Monitor guest consumption to ensure responsible beverage service and adherence to county and state regulations.
Complete closing duties, including cleaning, sanitizing, restocking, tip reporting and any checkout procedures.
Secure, verify and lock all equipment including fridges, freezers, cabinets, carts, equipment and storage areas.
Collaborate with team members to maintain workflow and deliver outstanding overall guest service.
Follow all California health, safety, sanitation and food handler standards and compliance requirements.
Adhere to company policies and procedures in alignment with the Orange County Environmental Health standards.
Attend team meetings and required training sessions.
Complete paperwork including temperature logs, cleaning tasks and daily checklists.
Operate certain equipment including pastry display cases, -40 ° F freezers and hot-holding warmers.
Communicate effectively with team members, leadership and management regarding guest needs and concerns.
Assist in maintaining inventory and reporting shortages or equipment needs.
Complete any Concessions Attendant job responsibilities, if necessary.
Support special events, promotions or themed service as scheduled.
Perform other duties or special projects assigned to support business needs.