Barista|Philadelphia

Menus and Venues•Philadelphia, PA

1d•Onsite

About The Position

Responsible for serving all coffee, tea and other beverage products with friendly and individualized attention towards each customer. Uphold and improve upon all service standards of URBN Food & Beverage.

Requirements

Previous experience as a barista preferred
Strong work ethic and excellent multi-tasking skills
Personable and professional demeanor
Ability to work in a standing position for longs periods of time (up to 8 hours)
Ability to lift up to 50 lbs, reach, bend and stoop
Ability to work regular shift Monday through Friday AM shifts

Responsibilities

Continues to learn and educate themselves on whole bean knowledge, coffee blends, tea products, bakery items, coffee brewing, and blended products
Provides top quality espresso shots for hot and cold beverages
Assures that warm and sincere contact is established with each and every customer.
Consistently provides exceptional customer service in compliance with the highest professional performance standards.
Exercises product knowledge and understanding of POS terminal operation, completes cash and credit card transactions accurately and completely and as quickly and efficiently as possible.
Works with co-workers and supervisors on issues relating to product knowledge, POS terminal operation, technical malfunctions, customer questions, complaints and concerns.
Keeping loss prevention guidelines in mind at all times, while maintaining absolute confidentiality and discretion, alerts supervisors and Front of House Manager to any non-routine or questionable situations.
Maintains clean service areas
On a daily basis, maintains a clean environment in areas pertaining to front of house staff.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
Follows health, safety and sanitation guidelines for all products and equipment
A working knowledge of beverage program and ability to prepare and serve each product to company standards