Barista

Stone Creek Coffee • Oconomowoc, WI

97d • Onsite

About The Position

The Barista role exists as the main executor of a customer experience that models Remarkable Care. Baristas work together to build a café culture of excellence, positivity, and urgency to the customer. The Barista will prepare beautiful beverages at the quality level expected of a certified barista once they have completed their training. In every area of the cafe, from the front door to the restrooms, baristas will actively contribute to maintain a beautiful cafe during every shift, keeping it stocked and remarkably clean. As the face of the company, Stone Creek Baristas warmly and audibly thank every customer at least once during every interaction.

Requirements

• Passion for coffee and for learning
• Customer service enthusiast
• Maintains regular, consistent, and punctual attendance
• Coachable
• Ability to communicate effectively, respectfully, and with care
• Ability to work on your feet for an entire shift (no less than 3-4 hours)
• Ability to work as a part of a team
• Minimum availability requirements: two shifts weekly, one of these needs to be a weekend shift
• No employee works for another coffee company. This policy includes any coffee-related company that produces coffee beverages or coffee beverage training. Prior to being hired by Stone Creek Coffee any employment by a company of this nature will have to end if the employee wishes to begin work at Stone Creek Coffee.

Responsibilities

• Put the customer first, warmly greeting each one upon entrance to the cafe.
• Learn and use customers’ names in each interaction, showing them the same care and attention as they do with their close friends.
• Make extra time for every customer by offering them product recommendations including, but not limited to food, Gift Cards, Loyalty Cards, and seasonal promotions.
• Prepare beautiful beverages at the quality level expected of a certified barista once they have completed their training.
• Actively contribute to maintain a beautiful cafe during every shift, keeping it stocked and remarkably clean.
• Warmly and audibly thank every customer at least once during every interaction.

Benefits

• Paid Time Off, including Vacation, Mental Health & Sick Days, and Volunteer Time
• Lifestyle Spending Account (LSA) stipend
• BetterHelp Partnership
• Holidays worked paid at 2x rate of pay
• Complimentary weekly 12oz bag of coffee
• On the house fuel (i.e coffee beverages) while scheduled
• Employee Discounts (40%)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed