Barista, Atrium Health Wake Forest Baptist
About The Position
This is a full-time Barista position located in Winston Salem, NC, within the Atrium Health Wake Forest Baptist system. The role involves preparing a variety of customer beverage orders to Starbucks standards, ensuring quality and consistency. The Barista will follow operational procedures, safety guidelines, and maintain a clean work area. They will also be responsible for stocking, inventory, customer interaction using Star Skills, cash handling, and equipment maintenance. The position requires understanding and participating in Environmental, Health & Safety responsibilities.
Requirements
- Previous customer service experience
- Complete training and obtain Barista certification with a score of 90%
- Consistent attendance and punctuality
- Ability to follow instructions
- Ability to learn and comply with cash register system and procedures
- Ability to adjust to the needs of the department
- Desire to achieve high customer service standards
- Ability to work weekends and holidays
- Ability to communicate with a wide variety of people including employees, nursing staff, managers, and hospital staff
Nice To Haves
- Previous Barista experience
Responsibilities
- Prepares a variety of customer beverage orders such as espresso drinks and coffee of the day to Starbucks standards.
- Prepares all beverages to standard and hands out quality drinks every time.
- Follows policies and procedures for operational flow at each station.
- Follows established safety standards using safe food handling guidelines.
- Maintains a clean work area and immediate surrounding area.
- Follows inventory stocking and recording guidelines.
- Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions.
- Follows cash handling and register procedures.
- Follows Customer Service Standards by utilizing upgraded language such as, my pleasure, yes Ma'am/sir, genuine smile and eye contact.
- Follows standards for merchandising, stocking, rotating and storing all products.
- Performs equipment maintenance in accordance with preventative maintenance checklist.
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established Wake Forest Baptist Medical Center policy, procedures, training and Team Member involvement activities.
- Performs other related duties as assigned
Benefits
- Day 1 Health Coverage:Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
- Generous PTO:Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters.
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
