Barista - Temporary

Barnes & Noble•Irvine, CA

1d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, helping them choose beverages and café items, operating registers, and maintaining an attractive, clean, efficiently run Café. The role includes stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and supporting the bookfloor team when needed. Baristas are expected to provide cheerful, professional customer service and to work reliably, flexibly, positively, and supportively with colleagues. Baristas learn and perform operational tasks including using registers and other technology, merchandising café products and retail fixtures, receiving and stocking deliveries, following First In First Out (FIFO) and product dating practices, completing cleaning tasks, and following café safety, hygiene, and sanitation procedures. They also follow loss-prevention procedures and use de-escalation techniques, seeking support when issues arise. The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Employees may be asked to work in other stores when able and needed to support the wider Cluster. As their knowledge develops, Baristas build familiarity with beverage, bakery, savory, and gifting products; maintain appealing displays; share information about promotions and new items; recommend food and beverage customizations; and support café retail options. They are expected to use café training tools and comply with company policies and procedures. With demonstrated mastery of the role’s skills, Baristas are expected to advance to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be positive, willing, hardworking, and reliable in carrying out assigned tasks.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop and use merchandising skills to maintain café presentation and cleanliness.
Operate a register competently and serve customers quickly and reliably.
Prepare food and drinks accurately and follow recipe and product information.
Perform prolonged standing, repetitive bending, lifting, and substantial walking.
Enjoy working as a barista.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide cheerful, quick, friendly, and professional customer service while operating the register.
Maintain attractive presentation and cleanliness in the Café, including the bake case, dining area, counter, and floor retail fixtures.
Unpack deliveries and stock products efficiently and accurately.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and available tools.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, sanitation, and cleanliness procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to maintain appealing displays.
Share knowledge of new limited-time-offer items and café promotions with customers and colleagues, and support sales objectives.
Recommend food and beverage customizations and support the execution of café retail options and key promotions.
Use café training tools appropriately.
Support the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support as appropriate.
Work reliably and punctually, remain flexible when able to fill scheduling gaps, and support colleagues.
Work in other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.