Barista - Temporary

Barnes & Noble • Naples, FL

1d

About The Position

A Barnes & Noble Barista welcomes customers and helps them choose beverages and café items, while contributing to the attractive presentation and efficient operation of the Café. The role includes customer service at the register, preparing food and drinks, stocking deliveries, and keeping the bakes case and dining area tidy. Baristas work as part of a busy team, support bookstore colleagues when needed, and may assist other stores in the wider Cluster if able and required.

The position requires learning and applying café operating standards, including product knowledge, merchandising, food and beverage preparation, cleaning, FIFO practices, product dating, safety and sanitation procedures, and loss-prevention and de-escalation practices. Baristas are expected to develop their knowledge and skills over time and, upon demonstrating mastery, advance along the career path to Senior Barista. The role involves prolonged standing, repetitive bending, lifting, and substantial walking. The position is temporary.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• A positive, willing, energetic, and reliable approach to assigned work.
• Consideration and support for colleagues, with a willingness to help the team.
• A cheerful, helpful approach to customers.
• Aptitude and willingness to learn new skills and acquire knowledge.
• Ability to use technology such as registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Ability to perform the physical activities of the role, including prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

• Welcome customers cheerfully, answer questions, and help them select beverages and café items.
• Operate the register quickly, reliably, and professionally.
• Prepare food and drinks accurately, using recipe guides, product specifications, and other resources as needed.
• Maintain café presentation, cleanliness, counter and floor retail fixtures, the bakes case, and the dining area.
• Receive, unpack, and accurately stock deliveries.
• Carry out daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
• Apply First In First Out (FIFO) practices and date products consistently and correctly.
• Build knowledge of beverage, bakery, savory, gifting, and café retail products; use that knowledge to support merchandising and customer recommendations.
• Share knowledge of new limited-time offers and café promotions with customers and colleagues, and support sales objectives.
• Use café training tools appropriately and develop operational and visual merchandising skills.
• Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support when needed.
• Support the bookfloor team and, if able and required, collaborate with other stores in the Cluster.
• Maintain reliable, punctual attendance and be flexible in responding to store scheduling needs.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• 401(k) with company match
• Transit benefits
• Medical, dental, and vision benefits
• Healthcare and dependent care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed