Barista Winstar World Casino & Resort

ASM Global • Thackerville, OK

2d • Onsite

About The Position

Baristas at Winstar World Casino & Resort are responsible for providing excellent customer service, educating customers on products, and maintaining a clean and organized workspace. This role involves accurately handling sales transactions, understanding coffee and tea products, and serving baked goods and other food items. The position requires the ability to work independently or as part of a team and adapt to changing business needs.

Requirements

• Must have at least 1 year experience in a high volume bar.
• Excellent customer service
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships.
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow.
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
• Detail Oriented
• Ability to work independently and/or in a team environment.
• Menu planning and development
• Must be able to stand or walk for varying length of time.
• Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms.
• Ability to lift and/ or move up to 25 pounds.
• Must be able to work extended hours due to business requirements including late nights, weekends and holidays.

Responsibilities

• Ensures that all customers are educated on our products and services.
• Answers customer questions regarding coffee blends, preparation, and product freshness.
• Greets all customers with fast, friendly, personalized service.
• Accurately rings sales orders into POS system and counts back change to customers in a courteous and friendly manner.
• Develops an understanding of coffee and tea regions and the various differences in flavor and blends.
• Sells and serves baked goods and miscellaneous food items to customers.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed