Barista

Crafty•San Francisco, CA

7d•Onsite

About The Position

Crafty is seeking an experienced Barista to craft high-quality drinks and deliver exceptional hospitality in one of our client cafes. As the face of our Cafe Program, you’ll create a welcoming environment, ensuring seamless operations while balancing speed, precision, and attention to detail. This role is perfect for someone who is client-obsessed, reliable, and thrives in both team-oriented and autonomous settings. You’ll be responsible for preparing handcrafted beverages, managing inventory, and adapting to dynamic service needs. If you’re passionate about coffee, hospitality, and working in a fast-paced, high-energy environment, we want to hear from you!

Requirements

1+ years of experience in a third wave cafe
2+ years of experience with a manual espresso machine
Morning person: shifts can start as early as 6am!
Full espresso bar execution on a manual machine
Ability to frequently lift up to 25+ lbs
Ability to work on your feet
Ability to perform frequent bending
Customer service & hospitality

Responsibilities

Preparing handcrafted beverages
Managing inventory
Adapting to dynamic service needs
Preparing handcrafted beverages
Managing inventory
Adapting to dynamic service needs
Dialing in espresso shots
Ensuring latte art consistency
Monitoring inventory levels
Ensuring syrups, milk alternatives, and coffee beans are always available
Maintaining cleanliness, presentation, and adherence to health and safety regulations
Creating a warm and welcoming atmosphere
Engaging with clients to learn their names and preferences
Providing personalized service
Seeking feedback and adapting to evolving client needs
Making thoughtful recommendations
Showing up on time, prepared, and ready to work
Taking ownership of responsibilities, whether opening or closing the cafe, maintaining equipment, or supporting teammates
Consistently delivering high-quality service
Maintaining professionalism under pressure
Handling lines and custom orders with efficiency and grace
Maintaining a positive attitude
Executing cafe operations with efficiency
Following best practices for espresso extraction, milk steaming, and beverage presentation
Adapting to last-minute menu changes, equipment issues, or unexpected rushes
Problem-solving on the spot to keep service running smoothly
Actively supporting teammates, stepping in to help with tasks like restocking, dishwashing, or assisting with inventory
Embracing a team-first mindset
Partnering with the Senior Barista on service flow, training initiatives, and day-to-day cafe operations
Taking initiative in maintaining cafe standards
Troubleshooting minor equipment issues
Identifying opportunities for efficiency
Independently handling operational challenges
Looping in the Senior Barista for guidance, escalations, or quality support
Managing the station
Continuously seeking ways to improve workflows, enhance client satisfaction, and elevate the cafe experience
Maintain a QC Evaluation score of 98% or above
Reduce overtime by clocking in and out at scheduled times, maintaining 30 minutes or less of overtime per individual timecard