Barista - Hilton O'Hare Airport

Hyde Park Hospitality•Chicago, IL

11d•Onsite

About The Position

Hyde Park Hospitality is hiring for a Full-Time Barista and a Part-Time Barista for the Cafe Mercato inside Hilton Chicago O'Hare Airport! This role involves greeting and serving guests efficiently and professionally, preparing beverages and food, and maintaining records and procedures. The hospitality business functions seven (7) days a week, twenty-four hours a day, and a hospitable service atmosphere must be projected at all times. Employees must fully comply with Hyde Park Hospitality and Hilton rules and regulations for the safe and efficient operation of hotel facilities. Regular attendance and adherence to varying schedules to reflect business needs are essential.

Requirements

Ability to work under pressure.
Ability to read, speak and understand the English language in order to communicate with guests and take orders.
Ability to recite and promote the variety of menu items.
Ability to operate a keyboard and learn point of sale procedures.
Basic mathematical skills necessary to operate a cash register and make change, count bank and prepare cash drops, and understand portion sizes.
Sufficient manual dexterity in hands in order to use a knife, pick up glassware and bottles, scoop ice, and reach overhead to retrieve stock.
Ability to work in a confined space for long periods of time.
High School graduate or equivalent preferred.
Previous experience preferred.
Ability to obtain any government required licenses and certifications.

Nice To Haves

Basic knowledge about food and beverage preparation, service standards, guest service relations and etiquette.

Responsibilities

Greets and serves guests in an efficient and professional manner.
Prepares beverages and food as prescribed.
Follow and maintain record and collect procedures.
Maintains proper and adequate set-up for food and beverages.
Maintains the quality and quantity of food and beverages.
Orders food from kitchen as needed.
Performs cleaning tasks throughout the day.
Upholds food safety and sanitation practices.
Performs opening and closing duties.
Record the details of the order from the guests, repeating the order to the guest to check for accuracy of food and beverage order.
Follows record and collect policies and procedures as prescribed.
Greet Guests in a timely manner.
Prepare food and beverage items for guests.
Follow and maintain proper record and collect procedures.
Perform any general cleaning tasks as assigned by manager.
Perform all assigned side work.
Attend required meetings.
Demonstrate working knowledge of the service standards.