Barista

Mainsail Lodging & Development • Fort Myers, FL

5d • Onsite

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Coffee Barista will be able to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders.

Requirements

• Previous work experience as a Barista or Sever
• Hands-on experience or knowledge with how brewing equipment operates
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Basic math skills
• Ability to gauge customers’ preferences
• Excellent communication skills
• High school diploma; relevant training is a plus.
• Ability to use technology e.g. tablets, iPads

Nice To Haves

• Previous hospitality experience preferred
• Excellent customer service skills

Responsibilities

• Greet customers as they approach the roastery
• Give customers drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and snacks such as cookies, pastries and muffins, sandwiches
• Receive and process payments (cash and credit cards)
• Keep the inside of the roastery/service area clean
• Maintain stock of clean mugs, cups and plates
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers.
• Maintains Company Core Values and professional attitude.
• Other duties as assigned by Dean Street Manager or Director of Food & Beverage.

Benefits

• Medical, Dental, & Vision
• HSA & Flexible Spending Account Options
• Basic Life & Disability Plan Options
• 401K Retirement Plan
• Paid Time Off
• Holiday Pay
• Career Training & Development Opportunities
• Tuition Reimbursement
• Bereavement Leave
• Employee Assistant Program (EAP)
• Jury Duty (May vary by state)
• Employee Discounts
• Employee Referral Bonus
• Free meal for all full-service hotel employees
• Paid Volunteer Time Off
• Travel Discounts for hotel team members through Marriott Explore Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED