Barista (Starbuck's)

DCH Health System•Tuscaloosa, AL

37d•Onsite

About The Position

At the start of each shift, the Barista is responsible for counting and setting up their cash register drawer following the DCH Cash Handling Policy. This position is responsible for the day-to-day operations of the Starbuck’s coffee kiosk. The Barista will prepare all Starbuck’s beverages to order according to customer preferences and precise Starbuck formulas. The Barista will also be responsible for stocking, maintaining, and rotating all other items sold in the kiosk, including drinks, sandwiches, desserts, cups, straws, and merchandise. They will accurately enter all sales into the POS system using approved means of tender and offer a printed receipt to each customer. Additional responsibilities include maintaining a clean, sanitized, and organized workstation to meet Health Department, Ever Clean, and TJC standards. The Barista will accurately track all inventories needed in the kiosk, list items needing to be ordered, and put away ordered inventory upon delivery. This position is accountable for precisely and accurately counting down receipts, all transactions, and cash counts after each shift according to DCH Internal Audit cash handling protocols. Further duties include restocking, serving food, cleaning/sanitizing equipment, and general cleaning of the service and dining areas, which may include tables, chairs, vacuuming carpets, and emptying trash cans. This position requires strong multi-tasking and communication skills.

Requirements

Must be able to read and write legibly, speak, have counting skills, and comprehend English.
Must be able to understand, interpret and follow detailed written, oral, and recipe instructions.
Employee must be able to accurately count money, make change, follow recipes and be able to work a multi-facetted POS cash register system taking care of customer needs.
This position requires excellent communication and customer service skills.
Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Must be able to perform the duties with or without reasonable accommodation.
Hearing and vision must be normal or corrected to within normal range.
Physical presence onsite is essential
Finger dexterity to be able to correctly manipulate register keys, handle coinage/currency, utensils, and equipment needed to operate a coffee kiosk.
Ability to be exact counting coinage, currency, other means of payment, and to correctly make change for each transaction as needed.
Ability to interpret and adjust recipes quantities as needed.
Attention to Detail in tendering all payment methods, counting change, and cash drawer reconciliation of all monies and interpreting customer requests for beverages.
Cooperation and being pleasant and even tempered with customers, both satisfied and unsatisfied and being able to solve issues.
Being honest and accountable for every customer transaction.

Nice To Haves

High School graduate or equivalent is preferred.
A minimum of one verifiable year of experience in being a cashier is preferred.
Having previous barista or coffee shop experience is also preferred.
ServSafe class is with a minimum score of 75% is preferred, but not required.

Responsibilities

At the start of each shift, assists a manager/supervisor in counting all monies according to DCH Internal Audit Cash Handling policies and signs off on the accuracy of the cash drawer.
Barista enters all customer transactions into the CBORD (POS) system, collects payment, makes change (if appropriate), and hands each customer a receipt completing the transaction.
Ensures that all cash and sales /charge records are secured in cash drawer (or other authorized place).
Maintains cleanliness of work area and assists with cleaning in the dining room, servery areas, and other areas as assigned. (Northport Campus only)
Required to restock items in the cafeteria to meets the needs of the customer. (Northport Campus only)
Will be required during Starbuck’s open hours to assist the cafeteria cashier by entering cafeteria overflow transactions into the Starbuck’s POS cash register to prevent lines. (Northport Campus only)
Responsible for posting and keeping all Starbuck’s signage current and up-to-date.
Having all needed supplies for new, special, or seasonal Starbuck’s beverages or promotions throughout the year. Also having the knowledge to make these beverages.
At the end of the shift accurately counts down the money in the register drawer and all receipts for all other transactions along with a supervisor, and fills out all logs and forms according to DCH Internal Audit policies.
Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
Performs compliance requirements as outlined in the Employee Handbook
Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
Requires use of electronic mail, time and attendance software, learning management software and intranet.
Must adhere to all DCH Health System policies and procedures.
All other duties as assigned.