Barista | Part-Time | Seattle Aquarium

Oak View Group•Seattle, WA

3d•Onsite

About The Position

A Barista plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during everyday cafe operations. Their primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From the setup of the cafe and the Barista counter to serving every guest that comes to the cafe, they maintain an acute focus on detail and hospitality. Baristas work collaboratively with the kitchen to ensure the guest is properly taken care of and receives professional service in a timely manner. This individual will be expected to reset, stock, and clean (opening and closing checklist) and ensure that all equipment is cleaned and stored appropriately. The Barista position is the front line to Food & Beverage and has the ability to positively impact the guest experience! This role pays an hourly rate of $21.30 and is tip eligible.

Requirements

Experience working in a fast-paced, high-volume environment preferred.
Previous experience preparing coffee drinks is a plus.
Must have a High School Diploma, G.E.D., or related Food Service Job Experience.
Must acquire and maintain a Food Handler's Card, Alcohol Awareness Certification, and other required compliance trainings.
Ability to work in a team-oriented, fast-paced, event-driven environment.
Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.

Responsibilities

Have knowledge of how to build coffee drinks.
Understands how to build a menu and be able to portion out drinks.
Maintains knowledge of the menu and any special items being offered.
Provides quick, attentive, friendly, and professional service to banquet guests and is able to communicate clearly with all customers.
Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
Ensures neat presentation of all ordered items, with no spillover.
Pre-buses tables and fully buses tables when necessary during peak periods.
Maintains availability to work during many peak periods.
Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
Maintains high responsiveness to customer desires and requests.
Maintains a professional and clean appearance.
Communicates with waitstaff, buspersons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered.