Barista (Starbuck's)

DCH Health Care Authority•Tuscaloosa, AL

35d•Onsite

About The Position

The Barista is responsible for the day-to-day operations of the Starbuck’s coffee kiosk. This includes preparing all Starbuck’s beverages to order according to precise Starbuck formulas, stocking and maintaining all items sold in the kiosk, accurately entering sales into the POS system, and maintaining a clean, sanitized, and organized workstation. The role also involves accurate inventory tracking, ordering, and putting away delivered items. Additionally, the Barista is accountable for precise cash handling, including counting down receipts and cash counts after each shift according to DCH Internal Audit cash handling protocols. Further duties include restocking, serving food, cleaning/sanitizing equipment, and general cleaning of the service and dining areas. This position requires strong multi-tasking and communication skills.

Requirements

Must be able to read and write legibly, speak, have counting skills, and comprehend English.
Must be able to understand, interpret and follow detailed written, oral, and recipe instructions.
Must be able to accurately count money, make change, follow recipes, and work a multi-facetted POS cash register system taking care of customer needs.
Requires excellent communication and customer service skills.
Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Must be able to perform the duties with or without reasonable accommodation.
Hearing and vision must be normal or corrected to within normal range.
Physical presence onsite is essential.
Finger dexterity to correctly manipulate register keys, handle coinage/currency, utensils, and equipment needed to operate a coffee kiosk.
Ability to be exact counting coinage, currency, other means of payment, and to correctly make change for each transaction as needed.
Ability to interpret and adjust recipes quantities as needed.
Attention to Detail in tendering all payment methods, counting change, and cash drawer reconciliation of all monies and interpreting customer requests for beverages.
Cooperation and being pleasant and even tempered with customers, both satisfied and unsatisfied and being able to solve issues.
Being honest and accountable for every customer transaction.

Nice To Haves

High School graduate or equivalent is preferred.
A minimum of one verifiable year of experience in being a cashier is preferred.
Previous barista or coffee shop experience is also preferred.
ServSafe class with a minimum score of 75% is preferred, but not required.

Responsibilities

Count and set up cash register drawer at the start of each shift following DCH Cash Handling Policy.
Prepare all Starbuck’s beverages to order according to precise Starbuck formulas.
Stock, maintain, and rotate all items sold in the kiosk, including drinks, sandwiches, desserts, cups, straws, and merchandise.
Accurately enter all sales into the POS system using approved means of tender and offer customers a printed receipt.
Maintain a clean, sanitized, and organized work station to meet Health Department, Ever Clean, and TJC standards.
Accurately track all inventories needed in the kiosk, make a list of items needing to be ordered, and put away ordered inventory items upon delivery.
Precisely and accurately count down receipts, all transactions, and cash counts after each shift according to DCH Internal Audit cash handling protocols.
Restock items in the cafeteria to meet customer needs (Northport Campus only).
Assist the cafeteria cashier by entering cafeteria overflow transactions into the Starbuck’s POS cash register during Starbuck’s open hours to prevent lines (Northport Campus only).
Post and keep all Starbuck’s signage current and up-to-date.
Ensure all needed supplies are available for new, special, or seasonal Starbuck’s beverages or promotions and have the knowledge to make these beverages.
Adhere to DCH Behavioral Standards, creating positive relationships with patients/families, coworkers, colleagues, and customers.
Perform compliance requirements as outlined in the Employee Handbook.
Perform essential job functions in a manner that ensures the safety of patients, visitors, and employees.
Identify and reduce unsafe practices that may result in harm to patients, visitors, and employees.
Recognize and take appropriate action to reduce risks and hazards to promote safety for patients, visitors, and employees.
Use electronic mail, time and attendance software, learning management software, and intranet.
Adhere to all DCH Health System policies and procedures.