Caribou Coffee Barista

Coffee Cup•Burbank, SD

5d•Onsite

About The Position

At Caribou Coffee, we create day-making experiences that spark a chain reaction of GOOD. Every cup of coffee, every conversation, and every interaction matters. As a Caribou Coffee Barista, you'll be at the heart of the guest experience by delivering exceptional hospitality, crafting high-quality beverages, and creating a welcoming environment that keeps guests coming back. Whether you're making handcrafted drinks, recommending favorite menu items, or sharing a smile, you'll help bring the Caribou experience to life every day.

Requirements

Must be at least 16 years of age.
Ability to work a flexible schedule, including early mornings, afternoons, weekends, and some holidays.
Ability to understand and follow written and verbal instructions.
Ability to maintain positive working relationships with guests and team members.
Enjoy connecting with people.
Bring a positive attitude to work.
Take pride in doing things the right way.
Are dependable and reliable.
Enjoy learning new skills.
Work well in a fast-paced environment.
Support teammates and contribute to a positive workplace.
Demonstrate respect for guests, coworkers, and our diverse communities.

Nice To Haves

Previous restaurant, coffee shop, retail, or customer service experience is helpful, but not required.
A willingness to learn and become Caribou Barista Certified.

Responsibilities

Deliver Outstanding Guest Service: Build genuine relationships with guests through friendly, personalized service. Listen carefully and anticipate guest needs. Make knowledgeable menu recommendations. Create memorable experiences that keep guests returning.
Craft Quality Food & Beverages: Prepare handcrafted beverages according to Caribou Coffee standards. Prepare and serve food items following food safety and quality standards. Maintain speed, accuracy, and consistency during busy periods.
Support Daily Operations: Take guest orders and accurately process payments. Operate the cash register and follow all cash handling procedures. Float between barista, cashier, dining room, and support responsibilities as business needs require. Maintain a clean, organized, and well-stocked café. Follow all food safety, sanitation, and cleanliness standards.
Be a Great Teammate: Support fellow team members and communicate effectively. Take direction from leadership and adapt to changing priorities. Look for ways to improve the guest experience and help the team succeed. Perform additional duties as assigned.

Benefits

Weekly Pay
401(k) with Company Match
Paid Time Off (PTO)
Premium Pay for Overnight Shifts
Wage Increases Through Certifications & Annual Merit Reviews
Employee Referral Bonuses
Employee Assistance Program (EAP)
Coffee Cup Wellness Program
Team Recognition Rewards
Free Birthday Meal
50% Shift Meal Discount
Free Coffee & Fountain Drinks While Working
Corporate Coaching for Personal & Professional Growth
Years of Service Awards & Bonuses
Scholarship Opportunities for Recent Graduates and Children of Team Members (select locations)
Company Sponsored Health Insurance (for Full-Time)
Health Savings Account (HSA) (for Full-Time)
Dental, Vision & Life Insurance (for Full-Time)
Flexible Spending Accounts (Medical & Dependent Care) (for Full-Time)
Short-Term Disability Coverage (for Full-Time)