Barista | Full Time

Omni Hotels & Resorts•Austin, TX

1d•Onsite

About The Position

Experience the energy of Austin while building a career with purpose at the Omni Austin Hotel Downtown. Nestled in the Live Music Capital of the World, our hotel sits just steps from the iconic 6th Street Entertainment District, the Texas State Capitol, and surrounded by legendary live music venues, creative culture, and Austin’s vibrant culinary scene. At Omni, we blend Texas charm with modern luxury, offering both guests and associates a one-of-a-kind experience that captures the true spirit of downtown Austin. Our associates thrive in a dynamic and upbeat environment, supported by comprehensive training, mentorship, and opportunities for career growth. We take pride in fostering a culture built on respect, gratitude, and empowerment — one that encourages our team members to learn, grow, and advance within the company. Working at the Omni Austin Hotel Downtown means being part of a brand recognized for exceptional service and genuine hospitality. If you’re friendly, motivated, and passionate about creating memorable experiences, the Omni Austin Hotel Downtown may be your perfect match. Join a team that celebrates hospitality, heart, and the unmistakable energy of Austin — where every day brings something new. Join our Presidents House Coffee team as a Barista. Baristas are responsible for maintaining the highest standards possible for the guest by providing quick, efficient, and professional service to ensure satisfaction. They will restock merchandise, keep coffee bar clean, and ensure guest satisfaction.

Requirements

Minimum 1 year customer service experience; in food/beverage and/or retail environment.
Previous cash handling and face to face customer service experience required
Ability to accurately and efficiently input information into MICROS
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
Ability to work cohesively with co-workers both within and outside of your department
Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
Must be TABC & Food Handler certified.
Must be able to work a variety of shifts, including weekends and holidays.
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

Nice To Haves

Previous coffee house and/or hotel experience preferred.

Responsibilities

Be able to communicate effectively with guests and associates
Be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
Remain professional in all situations.
Work well in stressful, high-pressure situations.
Understand and acknowledge of proper uniform and grooming standards.
Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
Assist with monthly inventory.
Maintain a clean workspace throughout entire shift.
Follow proper procedure for accepting credit cards and checks.
Maintain a cash bank.
Verifying guest room numbers for room charges.
Interact with other departments to ensure guest needs are satisfied.
Adhere to proper food handling procedures.
Proper knowledge of equipment uses and safety procedures.

Benefits

Free Downtown Parking in our Underground Garage
Associate Cafeteria with Daily Complementary Hot Meals
Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long-Term Disability.
401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
Tuition Reimbursement
Adoption Services Aid
Pet Insurance
Legal Services
Paid Time Off
Friends & Family Discounts
Discounted E-Cornell Courses
Leadership Development Programs
Diversity & Inclusion Programs
Omni Support Center Internal Reward Program
Work/Life Balance