Starbucks Barista - Full-time
About The Position
Provide superior customer service while maintaining a clean and attractive outlet for guests. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, and understand requests. Prepare customers’ orders as requested accurately and efficiently. Ring guest check correctly. Close the check to the proper method of payment, (i.e., Starbucks app, credit card or house charge). Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution. Maintain the highest level of standards for all product preparation. Clean or sanitize work areas, utensils, equipment, service stations or seating areas. Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned.
Requirements
- Basic mathematical skills necessary to operate a cash register, total all other charges, and understand portion sizes as relating to pricing.
- Ability to operate a keyboard and Point of Sale procedures.
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Nice To Haves
- Starbucks experience is preferred
Responsibilities
- Greet customers immediately with a friendly and sincere welcome.
- Use a positive and clear speaking voice, listen to, and understand requests.
- Prepare customers’ orders as requested accurately and efficiently.
- Ring guest check correctly.
- Close the check to the proper method of payment, (i.e., Starbucks app, credit card or house charge).
- Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
- Maintain the highest level of standards for all product preparation.
- Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Benefits
- medical
- dental
- vision
- retirement benefits
- free lunch or dinner during your shift in our Associate Cafe
- free gated on-site parking
- provided uniforms
- discounted dry cleaning rates on-site
- Marriott's discounted hotel room program at thousands of Marriott locations around the world
- competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
- Vision insurance programs through EyeMed
- Vacation, Sick and Holiday programs
- pet insurance through the ASPCA
- Supplemental, Spousal and Child Life insurance
- Short and Long-Term Disability plans
- 401(k) Savings Plan with matching funds
- discounts through our 'YouDecide' and Hotel Room Discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
