Barista-Omaha

Big Grove Brewery•Omaha, NE

About The Position

Big Grove Brewery is opening our first ever coffee shop attached to our Omaha taproom! As a Barista, you will create a Big Grove experience through preparing and serving coffee for our guests. Building connections with our Omaha community and sharing a passion for relentless hospitality to our customers is essential.

Requirements

Customer/Client Focus
Positive attitude
Team player approach
Detail oriented
Thoroughness
Organizational Skills

Nice To Haves

Previous experience in a barista or food service role is preferred but not required.
Excellent customer service and communication skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills for handling transactions.
Willingness to learn about coffee preparation and customer preferences.
Attention to detail and commitment to cleanliness and organization.

Responsibilities

Provide exceptional service to guests and assist teammates to do the same. Create raving fans of Big Grove through the experience that you provide them.
Thoroughly understand the menu, including ingredients, methods, styles and special dietary considerations.
Provide recommendations and answer questions to meet the needs of our guests.
Prepare food and/or beverages to standard recipes or customized for each guest. This could include recipe changes like temperature, quantity in ingredients and/or substituted ingredients.
Excel in selling products to guests
Enter orders accurately and timely, delivering orders in a timely manner ensuring proper presentation and temperature.
On a daily basis- complete pre and post shift tasks
Maintain a safe and sanitary environment
Use coffee machines, grinders, blenders, and other equipment safely and efficiently.
Replenish supplies like coffee beans, milk, syrups, and paper goods as needed. Assist with stock inventory and ordering.
Operate point of sale terminals, present accurate bills to guests and process payments
Maintain an organized system for handling cash, checks and receipts. Follow proper tip procedures.
Treat customer concerns as an opportunity to create a life-long customer.
Show up ready to work, bring a good energy, respect and help your teammates and know problems/disagreements will arise and we expect you to turn them into opportunities to learn, grow and make someone’s day.
Be a high performing Big Grove team member with ability to look at business as a whole, communicate with all people, collaborate with all departments, work to solve organizational problems, and accomplish goals. Contribute to and exemplify BGB values, vision, standards, and culture.