Barista

AccorHotelAustin, TX
Onsite

About The Position

Fairmont Austin, a luxury property with 1,048 guestrooms and suites and over 140,000 square feet of meeting and event space, is seeking a Barista to join their innovative and passionate team. This role offers an opportunity to be part of a leading hospitality group, Accor, which supports employee growth, learning, and purpose-driven work. Accor encourages employees to explore limitless possibilities and contribute to shaping the future of hospitality.

Requirements

  • Previous guest service experience preferred
  • Previous point of sale system experience preferred
  • Must have good cash handling skills
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities

  • Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests
  • Ensure that overall cleanliness and maintenance of our cafe exceeds expectations
  • Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participating in departmental communication meetings
  • Actively participate in monthly departmental sales promotions
  • Ensure that all beverage product meets Fairmont Hotels & Resort standards
  • Ensure that cafe is well stocked and any ’86 items are communicated to Manager on Duty
  • Ensure that cafe area is clean and all equipment is functional
  • Bring any concerns to the attention of the Manager (related to internal or external guests, food or service quality, operation of the room, physical surrounding or equipment)
  • Be Health & Safety conscious and actively involved in maintaining a safe work environment
  • Uphold the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials at all times
  • Complete side duties in timely manner
  • Assist colleagues in daily tasks as required

Benefits

  • Paid time off
  • Complimentary shift meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and Educational Assistance for further development
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee
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