Barista - PT

HEI Hotels & ResortsAlpharetta, GA
Onsite

About The Position

Provide superior customer service while maintaining a clean and attractive outlet for guests. The Hotel at Avalon associates enjoy free lunch or dinner during your shift in our Associate Cafe, free gated on-site parking, provided uniforms, and discounted dry cleaning rates on-site. In addition, you and your family have access to Marriott's discounted hotel room program at thousands of Marriott locations around the world.

Requirements

  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing.
  • Ability to operate a keyboard and Point of Sale procedures.
  • Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
  • Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

  • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, and understand requests.
  • Prepare customers’ orders as requested accurately and efficiently.
  • Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge).
  • Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
  • Maintain the highest level of standards for all product preparation.
  • Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
  • Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
  • Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Retirement benefits
  • Free lunch or dinner during your shift in our Associate Cafe
  • Free gated on-site parking
  • Provided uniforms
  • Discounted dry cleaning rates on-site
  • Marriott's discounted hotel room program
  • Supplemental Life insurance
  • Spousal Life insurance
  • Child Life insurance
  • Short-Term Disability plans
  • Long-Term Disability plans
  • 401(k) Savings Plan with matching funds
  • Discounts through our 'YouDecide' program
  • Hotel Room Discount programs
  • Vacation
  • Sick
  • Holiday programs
  • Pet insurance through the ASPCA
  • Access to earnings through DailyPay
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